When we got there no one was at reception. We rang the bell to no avail. In about 15 minutes someone came. The lady was less than friendly. Our room was decent and the beds comfortable. The shower took forever to heat, but finally did, to which we were grateful. The breakfast was severely lacking. It consisted of cheese, ham, yogurt and bread. It came with the room, so can't really complain, it was free. But when we got ready to check out, we were told it was CASH ONLY?!?! Fortunately they took US dollars, because we had no time to go exchange into soles. We had a train to catch. We loved the location and Aguas Caliente, but wouldn't stay here again.We booked through Travelocity, and nothing was said about this. I suggest Travelocity take this property off it's list.