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Casa Lucy

2.5 star property
Natales B&B by sea

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Photo gallery for Casa Lucy

Interior
Lobby
Iron/ironing board, free WiFi, bed sheets
Daily continental breakfast (USD 20 per person)
Exterior
At Casa Lucy, by the sea, unwind with free in-room WiFi and continental breakfast. With luggage storage and tour/ticket assistance at your fingertips, this bed & breakfast offers a stress-free retreat.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Breakfast available
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking
  • Free toiletries

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Miraflores 969, Natales, Magallanes y la Antartica chilena, 6160000

What's nearby

  • Plaza de Armas - 12 min walk - 1.1 km
  • Puerto Natales Casino - 17 min walk - 1.4 km
  • Old Pier - 20 min walk - 1.7 km
  • Costanera - 2 min drive - 1.7 km
  • Mirador Cerro Dorotea - 3 min drive - 2.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.3 miles/180.8 km

Restaurants

  • ‪Angelica's Restaurant - ‬13 min walk
  • ‪Comida China - ‬9 min walk
  • ‪El Brisket - ‬12 min walk
  • ‪Asiático - ‬8 min walk
  • ‪La Tia Carlina - ‬5 min walk

About this property

Casa Lucy

Casa Lucy is a great choice for a stay in Natales. Free perks include WiFi and self parking.

Languages

Spanish

More about this property

VISIBILITY

At a glance

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open daily from 6 AM - midnight
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free offsite parking within 3 ft
    • Street parking available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 20 for adults and USD 15 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Lucy B&B Natales
Casa Lucy B&B
Casa Lucy Natales
Casa Lucy Puerto Natales
Casa Lucy Natales
Casa Lucy Bed & breakfast
Casa Lucy Bed & breakfast Natales
HELP_OUTLINE

Frequently asked questions

Does Casa Lucy offer free cancellation for a full refund?

Yes, Casa Lucy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Lucy?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Lucy?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Lucy?

Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is 10 AM.

Is there an onsite casino at Casa Lucy?

No, this bed & breakfast doesn't have a casino, but Puerto Natales Casino (17-min walk) is nearby.

What's the area around Casa Lucy like?

Casa Lucy is a short 13-minute walk from Plaza de Armas and 17 minutes' walk from Puerto Natales Casino.

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Casa Lucy Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Breakfast
Room
Towns

What guests liked

  • Breakfast was generous, delicious, and plentiful, highly recommended by guests. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

The place was spotlessly clean and super hot water. Short walk to the bus station, great restaraunts and the main plaza
Jessica, 1-night trip

10/10 Exceptional

Great bed and breakfast. Everything was clean and prepared for us and señora Lucy is the best.
Andrew, 3-night trip

10/10 Exceptional

Lucy was a fantastic host! The breakfast was the best we had in natales!
Luciana, 2-night trip

10/10 Exceptional

It is clean. The owner is nice. Location is convenient.
Zhenwen, 4-night trip

10/10 Exceptional

Lucy made us feel as if we were guests in her home.
Jeff, 4-night trip

10/10 Exceptional

very good to stay
EUNPIL, 2-night trip

10/10 Exceptional

Good place to stay

A basic but nice bed and breakfast. The hosts are very attentive and friendly.
Prof Gokhan, 2-night trip

10/10 Exceptional

Excellent place to stay in town. The owners were extremely nice people who always made sure everything was good. Also, the breakfast they offered each morning was delicious and plenty. Will definitely stay at Casa Lucy next time I visit!
Travis, 6-night trip

10/10 Exceptional

Lucy is very helpful throughout our stay.
Lenny, 3-night trip

8/10 Very good

Good, basic accommodations, with no frills.
Jerome, 2-night trip

10/10 Exceptional

Lucy is a kind and helpful host. Our room was large and comfortable.
Karen, 4-night trip

10/10 Exceptional

Casa Lucy offered a great stay, with a generous and delicious breakfast. Our room was clean and quite large. Lucy offered us help with anything we needed during our 4 day stay. We were able to walk around town and out to dinner right from our room, through nice neighborhoods. I will definitely stay there again when I visit Puerto Natales.
Elizabeth, 5-night trip

10/10 Exceptional

Lucy is an incredible host. She is flexible, kind and very willing to help to make your stay great. We greatly enjoyed our stay and highly recommend it. We were able to walk to and from the bus station in 8 minutes which made our traveling that much easier.
Daniel, 3-night trip

10/10 Exceptional

Lucy's was one of the most welcoming houses throughout my South American trips. Aside from clean and comfortable bed and towels, spacious room with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, warmest host Lucy. She made me feel like I returned home and made sure I had ample breakfast in the morning before leaving the house, bus tickets or tours in order, and a hot tea before going to sleep. I would never forget how she waited for me till late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have waited and would have had much better experience.
Yuliya, 3-night trip

10/10 Exceptional

Bethania, 3-night trip

10/10 Exceptional

We stayed 5 nights and were sad to leave. We were welcomed by the owner, Dona Lucy and she explained how to gain access to the property and showed us our room. The room was extremely clean, the bed and linens very comfortable and the room very roomy. Upon return every afternoon or night, we were asked what time we wanted breakfast. We were always offered our choice of eggs. We had bread and a toaster at our table, along with yogurt, juice, tea/coffee, cheese, ham and cereal was available. We hated leaving and felt very much at home with a caring owner that ensured that we were comfortable and at home in her B&B.
manuel, 5-night trip

10/10 Exceptional

Laurent, 2-night trip

10/10 Exceptional

Chi Ho, 3-night trip

10/10 Exceptional

Lucy was very attentive, and helpful. I needed help to get tours and good, and she made sure I got what I needed.
Laura, 3-night trip

10/10 Exceptional

Mayara Bernardete, 3-night trip

10/10 Exceptional

excelente desayuno

Muy amable Lucy, flexible en cuanto a horario desayuno
jose, 3-night trip

10/10 Exceptional

Francisco, 3-night trip

10/10 Exceptional

Atendimento especial.

Fomos muito bem recebidos por Dona Lucy, sempre atenciosa, disposta a atender nossas necessidades. Local limpo, ótima localização, próximo à rodoviária, calefação ok, chuveiro muito bom e cama muito confortável. Café da manhã atendeu minhas expectativas. O diferencial é o atendimento.
Darcicly de Souza, 3-night trip

10/10 Exceptional

No hay duda acerca de las ventajas de estar alojado en esta propiedad familiar con una dotación cómoda y ubicación excepcional, a distancia corta del terminal de transporte y del sector comercial de tiendas y restaurantes de esta acogedora ciudad. Recomendado!
Luis Gonzaga, 7-night trip

10/10 Exceptional

Karen, 3-night trip