2/10 Mediocre
19 de octubre de 2023
Stay away
Booked 2 nights as husband had a stroke and was nearby in hospital. Picture of hotel was good and room said mini bar for use and essentials. Arrived to a building site, hotel was in a building zone and it was horrendous. If we wanted breakfast it would be impossible as there was no restaurant just a hole with concrete posts and no roof. We asked if we could get refreshments as travelling all day to be told there’s a 20 minute walk with a baby through the building site. There was no mini bar just a space in a cupboard where it should be. But funny enough 2 plastic cups.
No lift and had to carry pushchair up a steep flight of steps. Complained and was told we would be refunded as never stopped the second night as it was too bad. Photographs should be consistent with the realistic state of property. Manager of Hotel was unavailable on numerous times to try and sort this abysmal experience
Deborah
Deborah, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com
