We wanted to relax by the pool. However, the hotel insisted on playing music all day long. We wanted quiet. I checked the entire outdoor area from the pool to the sea and speakers had been mounted everywhere on purpose. There was no quiet area. I asked for help and the attendent said that it was one system and the music must be on.
Instead, you MUST change this if we ever come back. There needs to be quiet zones plus times during the day when there is no music -- not just overnight. The attendent said that everyone wants music and they would complain if it was shut off. That is wrong. Many people come to your hotel to relax. With the music, it was impossible to just read or sleep outside near the pool or lake. I'm not against music, but not everywhere!
We had a higher level room. While the room was modern, the bathroom was poorly laid out. The toilet should be in its own exclosed room with a door for privacy. We would have preferred if the bathroom space had been brought into the bedroom when it was built, with perhaps a couch and seating area.
Food was very good, with good variety. Pool (other than constant music) was well maintained, clean and kept at a good temperature, with plenty of chairs and towels. Lake area could use some umbrellas and maybe less rocks on the ground. (Although I guess it was to prevent erosion.)
Except for the music problem, the rating would have been higher.