We have booked for a night on Friday Oct 25,2024 , by mistake we booked it for Thursday 24th, we have asked the hotel to reschedule it for friday , they refused. We have asked to give us another night instead if this lost one, they refused, they didint help at all. We had to rebook another night through hotel. Com to collect the reward.
If the hotel simply checked how many times we stayed with them just for this year, they would do it to retain their regular guest
Good bye Park inn, you simply pushed us away and we will Not ever give you our business while you did not retain us