Absolutely appalling experience. This hotel is situated right next to a busy road, making it unbearably noisy at all hours. To make matters worse, the hotel failed to provide us with the correct room keys upon arrival, causing unnecessary inconvenience.
We booked a four-night stay, but shockingly, after just one night, the housekeeping staff mistakenly assumed we had checked out and rummaged through our belongings, scattering our personal items everywhere. The situation escalated further when, without permission, hotel staff aggressively entered our room at 8 PM while we were inside, claiming they needed to inspect the smoke detector. There was no alarm sounding, no visible smoke, and absolutely no justification for their hostile intrusion.
We immediately contacted the police, filed a formal complaint, and left the hotel on the spot. An utterly unacceptable breach of privacy and security. Strongly advise everyone to avoid this establishment at all costs.