We stayed at Kyoto inn gion for 5 nights. The hotel was very clean, the room was big and nice, and the location of the hotel is great, next to a lot of bus and train stations. The crew in the reception were very kind and helpful, they really tried to help when we asked for advices. The only reason i couldn't range the hotel with 5 stars (and gave 4) is the waitress in the dinnig room. The waitress was really not kind, didn't smile at all, looked like someone forced her to work there. I eat gluten free, because my allergic to bread, so I asked the reception to make a little change in breakfast (and instead of choosing between egg+bread or yougurt+bread, to get the egg and the yougurt). In the reception- they imidiattly agreed, but the waitress looked really angry when i asked for this change.
In general, every morning when we came, she just looked angry and was'nt kind.
Instead of that, everything was really great, and it's very important to me to say that all the other people who work in the hotel were very very kind and pleasent- so in general we enjoyed our stay.