At Hotel Puerto Mayor, start your day with continental breakfast and unwind on the garden patio. With a 24-hour front desk, guests can also connect to free in-room WiFi or gather around barbecue grills.
Centro Cultural de San Antonio - 19 min walk - 1.6 km
Centro Cultural San Antonio - 3 min drive - 1.7 km
Algarrobo Municipal Stadium - 47 min drive - 39.5 km
Penguin Island - 48 min drive - 43.8 km
Restaurants
Mc Donalds - 9 min walk
Café Paulina - 9 min walk
El Rincón De Mery - 7 min walk
Restaurante Mirador Del Pacífico - 3 min walk
Restaurant Aduana - 4 min walk
About this property
Hotel Puerto Mayor
Hotel Puerto Mayor is a great choice for a stay in San Antonio. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.
At a glance
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Hotel size
19 rooms
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Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11 AM
Restaurant
Bar/lounge
Barbecue grills
Room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Terrace
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Puerto Mayor San Antonio
Puerto Mayor San Antonio
Hotel Puerto Mayor Hotel
Hotel Puerto Mayor San Antonio
Hotel Puerto Mayor Hotel San Antonio
Frequently asked questions
Does Hotel Puerto Mayor offer free cancellation for a full refund?
Yes, Hotel Puerto Mayor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Puerto Mayor?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Puerto Mayor?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerto Mayor?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Hotel Puerto Mayor and nearby?
Hotel Puerto Mayor has a garden.
Are there restaurants at or near Hotel Puerto Mayor?
Yes, there's an onsite restaurant.
What's the area around Hotel Puerto Mayor like?
Hotel Puerto Mayor is a short 4-minute walk from San Antonio Port and 18 minutes' walk from Centro Cultural de San Antonio.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
7.6
Location
7.6
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 7, 2023
Property was in good condition and near the port. Staff was friendly.
Philip
Philip, 1-night trip
Verified
8/10 Very good
Feb 11, 2023
Very nice view of the harbor. Was near the harbor. Was clean, quiet, friendly, helpful.
archie
archie, 1-night trip
Verified
2/10 Poor
Apr 15, 2023
terrible hotel
very dirty room and smell, terrible, the reception old guy had overcharged us but we only stay for one evening,
Michael
Michael, 1-night trip
Verified
2/10 Poor
Apr 10, 2023
worst hotel
The Hotel Room Condition is awful, it is not suitable for human living.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2023
I was able to check in early. I was able to checkout at 2. We could see our cruise ship from our room. The cruise was delayed. They were very accommodating. The restaurant on the property was very and very reasonable. The police HQ is the building next door.
Cheri
Verified
10/10 Exceptional
Apr 17, 2023
Great Location for a pre–Ocean Cruise Stay
I had a very nice stay at the Puerto Mayor. It was a good value for the cost especially since it included breakfast. The hotel personnel were pleasant and the room was quiet.
I stayed there before a cruise and the cab ride to the terminal only took a few minutes. That was a real convenience. The hotel was within sight of the ship and no hotel was any nearer.
I got to San Antonio by bus from Santiago and the taxi ride from the bus terminal to the hotel only took about 15 minutes.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Feb 20, 2023
El trato del personal es excelente.
Juan
Juan, 1-night trip
Verified
8/10 Very good
Feb 19, 2023
Bien situé pour la croisière, personnel accueillant,
Les installations manquent un peu d’amour.;
Luc
Luc, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2021
Muy buena la atencion y las habitaciones,. muy seguras
Roberto
Roberto, 1-night trip
Verified
2/10 Poor
Jul 25, 2021
NO LO RECOMIENDO POR NADA
No recomendable, habitaciones sin preocupación por la limpieza, fui en familia y fue la peor elección que pudimos escoger, no es hotel sino que motel, envases de preservativos botados bajo las camas siendo que la habitación estaba recién entregada y “limpia” que da para pensar en el aseo del baño, sábanas, colchas. Baños tapados, falta de papel higiénico. Lo único en que pensábamos en salir pronto de ahí. Ventanas sin seguridad. Lo único rescatable es el desayuno, y la vista pero para eso voy a un restaurant o mirador. Pésima experiencia, lo tomamos como Hotel como dice la página. No lo es y deja mucho que desear. Cero recomendable ni para Motel. Además carísimo, ni un 4 o 5 estrellas cobra lo que ellos por una noche.
Verified traveler
1-night trip
Verified
2/10 Poor
Feb 15, 2021
Hotel pésimo
Pésimo hotel para nada serio el recepcionista un asco . Tenía una reserva para el día viernes la cual llame que iba en camino y al llegar el tipo me dice que ya había vendido la habitación .. que hago a las 12 de la noche ?? Nunca más en ese hotel ojalá a nadie más le pase
Jesus
Jesus, 2-night trip
Verified
2/10 Poor
Mar 2, 2020
This place is a dump with no customer service. We arrived at 12:30 pm after a very long day and night of travel and were told we could not check into our room. The manager practically yelled at us that “check in time is 2:00!!” When we did get into the room later, we could not believe how shabby it was. We paid a lot for two nights’ stay – way more than it was worth, so I looked up online what the rate was for that night and it was less than half what we were paying. I went to the front desk and pointed this out to the clerk and her response was, “our rates change all the time and you booked a long time ago.” I asked her, “if someone came up and asked for a room right now, you would give it to them at this lower rate?” She said yes. I asked her if she understood why I was upset and wouldn’t she feel the same way if she were in my position. She said yes but she couldn’t do anything about it and I would have to talk to the manager who wasn’t there at the time. She didn’t offer to talk to him for me. The next morning, we tried to take showers and there was no hot water. When I told the desk clerk, she just shrugged. No apologies. Nothing. There was zero attempt during our entire stay to make us feel welcome or comfortable. If you have to stay in San Antonio, avoid this place and stay at the casino.
Verified traveler
2-night trip
Verified
8/10 Very good
Feb 15, 2020
La atención del personal tanto de atención como limpieza y restaurante de desayuno muy bien y buen servicio no así el personal del restaurante de cena muy complicado y de atención nada agradable
Precruise night. It was good. Only a 15 minute walk to the ship. Mostly downhill and then on the level.
Continental breakfast. Lovely view of the harbour except for the super big cranes. Walk to the beach and see the sea lions and pelicans.
Emerald
Emerald, 1-night trip
Verified
8/10 Very good
Dec 7, 2019
Hotel is dated and needs modernising.Wifi did not work in bedrooms, no tea or coffee facilities in the room.
Location for cruise terminal was the only plus factor
David
David, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2019
Kind of the only nice place around. A little hard to find, but comfortable and within walking distance of stores.
Tim
Tim, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2019
Great place to stay
This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views spectacular. A few shops and restaurants nearby.
Jean
Jean, 2-night trip
Verified
8/10 Very good
Feb 23, 2019
Buena ubicacion
Muy buena ubicacion para abordar un crucero.
armando
armando, 1-night trip
Verified
8/10 Very good
Jan 6, 2019
Nous avons grandement apprécié l’accueil et le service à notre arrivée. Moins aimé: les chambres ont besoin de bonne rénovations ( tapis très sale).
Les gens sont très courtois et sympathiques
Verified traveler
1-night trip
Verified
6/10 Good
Jan 5, 2019
Veel te duur voor deze oude kamers
Dit hotel heeft maar 14 of 16 kamers. Ziet er leuk uit, als bungalows maar alles is oud en gammel. Kamers erg klein. Geen koelkast. Douchegordijnrails hangt met touwtje vastgeknoopt aan het plafond. Als je gordijn wil sluiten stort hele rail naar beneden. Dus dan maar open laten waarna wc drijfnat wordt. Met uitzicht op oceaan bedoelen ze de containerhaven. Muren flinterdun.
Ontbijt is eenvoudig en beperkt. Op zich prima maar voor deze kamerprijs verwacht je wel iets meer. Personeel is zeer vriendelijk maar de prijs voor deze oude kamers is veel te hoog. Enige pluspunt is ligging t.o.v. cruiseport. Geen andere reden om hier te willen verblijven
Martina
Martina, 1-night trip
Verified
4/10 Fair
Mar 15, 2018
Disappointing
If one is fortunate in getting a renovated room, it is a happier experience than our room (#10) with dirty carpet, gaping door, peeling exterior paint, too short beds and dismal bathroom with slippery shower floor. Avoid the lower priced rooms, if you can. San Antonio businesses are profiting from use of this town as a cruiseport
Two different couples,with whom we spoke, took a taxi up to this place, only to learn the room had been double booked, and they were being sent to another lodging. This should not happen.
Joyce
Joyce, 1-night trip
Verified
6/10 Good
Feb 28, 2018
Excellent position for pre/post cruise
A perfect spot in an otherwise uninspiring place to start a cruise. The view of the port was excellent. We chose to dine in a restaurant elsewhere at night. Breakfast was adequate. Staff friendly and very helpful with taxis. We'd certainly stay again.
Diana
Diana, 1-night trip
Verified
8/10 Very good
Feb 20, 2018
Decent hotel
ROOm was okay,
Marc
Verified
6/10 Good
Feb 14, 2018
Nice property with good view of the harbor
Nice hotel, but the shower was less than ideal. Shower nozzle kept falling out of it's holder and there was no hot water one evening. The room was pleasant and clean. It's a reasonable deal for the price.