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Hatsuhana

3.0 star property
Mountain hotel with spa, near Hakone Hot Springs

Choose dates to view prices

Nestled in the mountains, Hatsuhana offers a serene retreat with a full-service spa and on-site shopping. Savor local cuisine at DINING HANAEMI or unwind with free WiFi while taking in the breathtaking views from the terrace.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Luggage storage

Feel at home (6)

  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Minibar
The current price is $647
$712 total
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Trundle Bed

View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

  • 106 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About the neighborhood

Map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Hot Springs - 7 min walk - 0.7 km
  • Tenzan Onsen - 6 min drive - 1.8 km
  • Gyokuren Shrine - 10 min drive - 3.1 km
  • Tamadare Falls - 10 min drive - 3.1 km

Getting around

  • Haneda Airport (HND) - 105 min drive
  • Narita Intl. Airport (NRT) - 170 min drive
  • Hakone-Itabashi Station - 10 min drive
  • Hakone Ohiradai Station - 11 min drive
  • Hayakawa Station - 12 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬6 min drive
  • ‪囲炉裏茶寮八里 - ‬7 min drive
  • ‪箱根浪漫亭湯本店 - ‬6 min drive
  • ‪茶のちもと - ‬6 min drive
  • ‪滋養料理山法師 - ‬15 min walk

About this property

Hatsuhana

At Hatsuhana, you'll be within a 15-minute drive of Lake Ashi and Hakone Hot Springs. Guests can indulge in massages at the spa, and Japanese cuisine is served at DINING HANAEMI, which is open for breakfast and dinner. Also, this hotel is within a short drive of Fuji-Hakone-Izu National Park.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant

What to do

  • Shopping

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Terrace
  • Full-service spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Thin carpet in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

DINING HANAEMI - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 4235 for adults and JPY 2420 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Frequently asked questions

Are pets allowed at Hatsuhana?

Sorry, pets aren't allowed.

Is parking offered on site at Hatsuhana?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hatsuhana?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.

What is there to do at Hatsuhana and nearby?

Hatsuhana has a spa.

Are there restaurants at or near Hatsuhana?

Yes, DINING HANAEMI offers Japanese cuisine.

Does Hatsuhana have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hatsuhana like?

Hatsuhana is a short 7-minute walk from Hakone Hot Springs and 15 minutes' walk from Tenzan Onsen.

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Reviews

Hatsuhana Reviews

9.4

Exceptional

9.8

Cleanliness

6.6

Location

9.6

Staff & service

9.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Everything is perfect! Just the food is very
Yali, 2-night trip
Verified

10/10 Exceptional

So zen and relaxing, really amazing beautiful property.
Pauline, 1-night trip
Verified

10/10 Exceptional

Everything! The staff were attentive, the room was immaculate and the food was sensational.
Olaseye, 1-night trip
Verified

10/10 Exceptional

Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil.
Viktor, 1-night trip
Verified

10/10 Exceptional

Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
LEI, 2-night trip
Verified

10/10 Exceptional

Wonderful experience a superlative modern property with exceptional staff.
Michael, 1-night trip
Verified

10/10 Exceptional

The hospitality exceeded my expectations
Masahiro, 1-night trip
Verified

10/10 Exceptional

Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Paolo, 3-night trip
Verified

10/10 Exceptional

The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
Man Ching Grace, 4-night trip
Verified

10/10 Exceptional

Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Raymond, 1-night trip
Verified

10/10 Exceptional

Very reclusive area. Close to nature but far from everything else.
Devin, 1-night trip
Verified

10/10 Exceptional

Just love it
Mauricio Alejandro, 2-night trip
Verified

10/10 Exceptional

A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
Kelvin, 1-night trip
Verified

10/10 Exceptional

All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
Ma Ka Ho, 2-night trip
Verified

8/10 Very good

A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
David, 1-night trip
Verified

10/10 Exceptional

The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
Meredith, 2-night trip
Verified

10/10 Exceptional

Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Elana, 3-night trip
Verified

8/10 Very good

The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Cloriza, 2-night trip
Verified

10/10 Exceptional

溫泉設施太棒了！完全不被打擾的溫泉之旅
WEI-CHEN, 1-night trip
Verified

10/10 Exceptional

送迎からエントランス、チェックインからロビーやお部屋のデザインクオリティ、湯坂山の眺め、部屋付き露天風呂から、貸切風呂、大浴場、お食事、そしてお部屋にはビールやペリエにジュースもオールインクルーシブ。お値段以上の価値を全てにおいて感じました。スパも上質で大満足です。春の桜も咲き進む季節で身も心も満たされました。予約困難が続くとは思いますが、再訪したいと思います。
YUSUKE, 2-night trip
Verified

10/10 Exceptional

とても素敵な宿でサービスも心地よかったです。ぜひまた特別な日に行きたいです！！
Saeko, 1-night trip
Verified

4/10 Fair

入住了兩次這家酒店，不是因為喜歡而是旺季也容易預訂，員工一如既往的細心聆聽粗心辦事，check in時問完的問題，入房間後又會敲門進來重複問一次，打擾了休息，叫房間用餐時點了2杯綠茶，遞來2個茶包說要我們自己沖….第一次住房間清潔很好，這次住好幾處地板有頭髮，清潔怠慢了，但是，餐廳的員工服務還是挺好的，每個菜色都介紹得很詳細細心，
chun im abel, 2-night trip
Verified

10/10 Exceptional

今回、母の卒寿のお祝いに宿泊しました。 夕食時にお花のプレゼントをいただき母は大変喜んでいました。タブレットで写メを撮っていただきチェックアウトに写真のプレゼントをしてくださいました。スタッフの方々は皆さん気持ちの良い細やかな対応サービスをしてくださいました。 お部屋はとても広くコスメなど良い物がセットされていました。お部屋に用意してくださったたくさんのお菓子やドリンク類に浴衣？羽織、巾着袋、籠草履、パジャマ、バスローブ調度品は至れり尽くせりでした。
SHIZUKA, 1-night trip
Verified

10/10 Exceptional

食事大変美味しく又行きたいと思います
マサコ, 2-night trip
Verified

10/10 Exceptional

Wonderful
Dan, 2-night trip