6/10 Bueno
25 de julio de 2025
Nice property, friendly staff, small room.
The hotel is nicely situated on the river, and we enjoyed dinner sitting outside overlooking the water. The staff were friendly and attentive. A complimentary glass of Prosecco is offered on arrival.
A couple of reservations: the main door of the hotel is kept closed in summer for security reasons, but the signage to the entrance is confusing and sent us round in a circle — not a good start. The restaurant was hosting a bottomless brunch, which was pretty noisy. Happily it didn’t last into the evening.
Our room was described as a superior king. However, it was very small, with a smallish window that didn’t let in much light. It was very hot overnight, making it difficult to sleep. We returned to the front desk to enquire about the inconsistency between the description of the room and the reality. Richard on the front desk was very understanding, acknowledging that the room was “not the biggest”. As the hotel was fully booked, he could not move us. He did, however, offer us a complimentary bottle of wine. Next time, we’ll specifically ask for one of the larger superior king rooms. We were left wondering what the standard rooms are like.
Stephen
Stephen, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
