See all properties

Puma Imperial Hotel

3.5 star property
City-center hotel in Ulaanbaatar with 2 restaurants

Choose dates to view prices

Photo gallery for Puma Imperial Hotel

Concierge desk
Meeting facility
In-room safe, desk, blackout drapes, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, bathrobes
Daily buffet breakfast (USD 11 per person)
In the heart of Downtown Ulaanbaatar, Puma Imperial Hotel offers a vibrant retreat with two on-site restaurants serving Mongolian cuisine. Enjoy breakfast at your convenience, stay connected with in-room WiFi, and explore the city with concierge services and tour assistance.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $80
$90 total
includes taxes & fees
Sep 15 - Sep 16

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Hotel Nine

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 264 reviews
The price is $102
$114 total
includes taxes & fees
Sep 11 - Sep 12
Hotel Nine
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646

What's nearby

  • National University of Mongolia - 2 min walk - 0.2 km
  • Sükhbaatar Square - 3 min walk - 0.3 km
  • Mongolian Natural History Museum - 4 min walk - 0.4 km
  • National Museum of Mongolia - 5 min walk - 0.4 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk - 1.0 km

Getting around

  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive
  • Ulaanbaatar Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Bull - ‬3 min walk
  • ‪Little Sheep Mongolian Hot Pot - ‬6 min walk
  • ‪Шөлөндө - ‬2 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk
  • ‪Machida Shoten Galleria - ‬2 min walk

About this property

Puma Imperial Hotel

When visiting Ulaanbaatar, Puma Imperial Hotel is a great choice to consider. For a bite to eat, guests can check out Puma, one of 2 restaurants, which serves Mongolian cuisine and is open for breakfast, lunch, and dinner.

Languages

English, Mongolian

More about this property

VISIBILITY

At a glance

Hotel size

    • 27 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle from 9:00 AM to 9:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • 2 restaurants
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Braille/raised signage
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Puma - This restaurant specializes in Mongolian cuisine and serves breakfast, lunch, and dinner.
Delhi Darbar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.
Puma Cafe - This café serves light fare only.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 11 for adults and USD 11 for children
  • Airport shuttle service is offered for an extra charge of USD 19 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30 per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.

Also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar
HELP_OUTLINE

Frequently asked questions

Does Puma Imperial Hotel offer free cancellation for a full refund?

Yes, Puma Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Puma Imperial Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Puma Imperial Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Puma Imperial Hotel?

Yes, an airport shuttle is available from 9:00 AM to 9:00 PM at scheduled times. The charge is USD 19 per person one-way.

What are the check-in and check-out times at Puma Imperial Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Puma Imperial Hotel?

Yes, there are 2 onsite restaurants, featuring Mongolian cuisine.

What's the area around Puma Imperial Hotel like?

Puma Imperial Hotel is in Downtown Ulaanbaatar, a short 3-minute walk from National University of Mongolia and 3 minutes' walk from Sükhbaatar Square.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Puma Imperial Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Comfortable and spacious

We had an extremely comfortable stay in a large spacious twin room with a kitchenette. Location is excellent for central activities in Ulaabaatar.
Andrea, 3-night trip

8/10 Very good

Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
2-night trip

10/10 Exceptional

Just live here many times. Everything is good. But the WiFi needs to be updated.
5-night trip

4/10 Fair

We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Wen-Jung, 1-night trip

2/10 Poor

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Randall, 1-night trip

10/10 Exceptional

Super beliggenhet

Bra hotell, god valuta for pengene. Super beliggenhet rett ved hjerte av byen, Sükhbaatar Square.
Terje, 2-night trip

2/10 Poor

このホテルの良いところは立地だけです。設備、スタッフの態度、清掃、どれも中途半端です。
Shoko, 9-night trip

10/10 Exceptional

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Megan, 1-night trip

2/10 Poor

很旧，不推荐，水还要钱
4-night trip

10/10 Exceptional

Un buen hotel en el centro de Ulán Bator

Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables. El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
RAFAEL MATÍAS, 5-night trip

10/10 Exceptional

Oliver, 5-night trip

4/10 Fair

나이트가 옆어있음. 잠을 못잠.
KGII, 3-night trip

10/10 Exceptional

Helpful, great facilities, great breakfast. Good location
Yestin, 1-night trip

4/10 Fair

２人泊なのに、水、バスローブがひとつずつしかないので電話して持ってきてもらった その間にTVがつかないし、コーヒーカップはあるのにコーヒーがないことも判明 TVは2人直しに来たけど、だめだね、だけで帰って行った、何それ？ コーヒーもない、と言われたけど、2泊目にはインスタントコーヒー，紅茶が補充されていた、あるんじゃない！ ランドリーバックも2日目にはあった シングルベッド２つの部屋だったが、一つは体重65キロの夫が寝返り打つとベッドが傾いてしまう最悪なものだった 朝食の始まると聞かされた時間に行くと、すでにたくさんの人が食事をしていて、おかずは補充されず、これまで見たことのない薄っぺらいオムレツに辟易
Yasuko, 2-night trip

10/10 Exceptional

Chris, 1-night trip

8/10 Very good

헬스장이 없고 조식이 아주 간단하다

EUN HANG, 7-night trip

10/10 Exceptional

Tserenpuntsag, 1-night trip

10/10 Exceptional

Efstratios, 2-night trip

8/10 Very good

Sehr gute Lage im Stadtzentrum beim Sukhbaatar-Platz. Läden und Restaurants fußläufig erreichbar.
Lucas, 2-night trip

8/10 Very good

Gutes Mittelklassehotel. Entspannte Atmosphäre im Hotel, zurückhaltender, aber freundlicher Service.
Lucas, 2-night trip

8/10 Very good

Room heating and cleanliness. Not enough drinking water.
Birendra, 4-night trip

4/10 Fair

ロケーションだけが売りのホテルでホテルの機能としては価格以下

Hotels.comで予約すると度々ある事だが、「予約されていません」というトラブルがある。 今回も予約されていないというトラブルがあり、予約番号を見せてもどうにもならず。しばし待たされ、ようやくチェックイン。 チェックアウトの時は「事前払いもされていない」という回答。 システムのもんだいなのか、ホテル側の問題なのか分からないが、こういう事がよくある。 部屋はまあまあだが、朝食が酷い。 水道水は茶色く濁っており、時々お湯が出ない。
HIROSHI, 4-night trip

10/10 Exceptional

1-night trip

8/10 Very good

비행기 시간이 매우 늦어서 걱정했는데, 체크인 잘 했고, 편안하게 잘 쉬다 갑니다
1-night trip

4/10 Fair

I booked three rooms in this hotel more than one month ago before we checked in. When we arrived at the hotel, there was only one room available in this hotel, and other two rooms were assigned to a neighboring hotel (which used to belong to Puma Imperial Hotel but recently transfered to other new hotel). Therefore, we split to rooms in different hotels. We are satisfied with either of these hotels, but our only dissatisfaction is that we have to go over to the other hotel for each breakfast.
2-night trip