8/10 Muy bueno
5 de marzo de 2025
Run-down Hotel with Potential
This is an old property with a lot of potential. The rooms are lovely but run-down. There were a lot of things broken in the room and stuff that needed updating. The pool was in rough shape as was the rest of the outside. Food on-site was excellent, staff were good for the most part. They screwed up and did not clean our room, we asked them to do it at 4pm and went to the beach for a while, came back and it was not done. Then they came at 6pm and asked if we wanted it cleaned then. We had a candlelight dinner arranged for 8pm, it did not show up. We finally called the front desk and they said it would be there in 5 minutes, 35 minutes later it showed up. The food was great and they did give us 20% off for the mess up. This property could be so nice if they would just put a little work into it. Oh, and the beds are rock hard...like laying on the ground outside!
Wendy
Wendy, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com