Verified
2/10 Poor
Apr 12, 2026
We booked a superior room and layout did not make sense with TV on side wall of bed- room and hotel in general very warm- lobby noisy and feel very non Japanese- everything happens in the lobby which creates a jarring experience - also, when we arrived all higher floor rooms were already given away- not pleased with the experience- except that bed was amazing including pillows- the manager was accommodating helpful and understanding - regardless, mediocre hotel- and surprised with this being a Marriott hotel - do not recommend
Mariangela
Mariangela, 3-night trip
















