4/10 Regular
26 de mayo de 2025
Okay
We booked out room for 2 nights. When we originally booked it was for 1 night. We added a night and when we got there we confirmed with the front desk that we would like to stay in the same room. They said they made a note in the computer. After we left the hotel, we got a call from the hotel asking if we were checking out. We had to confirm again that we were coming back that night and we wanted that same room and that it should be notated in the computer as such. When we got back to the hotel and into our room, we called down to ask for extra towels. We waited a while and no one ever brought any so we went downstairs and got the extra towels. The young lady who answered the phone was nowhere to be seen. It states it has a pool, but it does not. It was an OK stay but not somewhere. I’ll stay again because of the service and the miscommunication between employees.
David
David, viaje de 1 noche entre amigos
Opinión verificada de un huésped de Hoteles.com