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Le Eminence Hotel Convention & Resort Ciloto - Puncak

5.0 star property
Luxury hotel in Cipanas with spa and outdoor pool

Choose dates to view prices

Photo gallery for Le Eminence Hotel Convention & Resort Ciloto - Puncak

Outdoor pool
Terrace/patio
Cafe
Minibar, in-room safe, desk, blackout drapes
Lobby
By the river, Le Eminence Hotel Convention & Resort Ciloto - Puncak offers a tranquil retreat. Relax at the rooftop terrace, indulge in aromatherapy at Eminence Spa or recharge with yoga classes and fitness classes; past guests rave about their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Gym
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center

For families (6)

  • Children's club (free)
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Serene spa getaway
A full-service spa offers aromatherapy and reflexology in treatment rooms. Guests can practice yoga, visit the sauna, or stroll through the garden.
Riverside luxury views
Marvel at the tranquil river views from this luxury hotel's rooftop terrace. The garden adds a touch of natural beauty to the scenic surroundings.
Flavorful dining scene
Experience international cuisine at the hotel restaurant. The onsite cafe and bar enhance culinary choices, while cooked-to-order breakfast starts each day.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite Twin

Minibar, in-room safe, desk, blackout drapes

Junior Suite Twin

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Queen

Minibar, in-room safe, desk, blackout drapes

Junior Suite Queen

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Grand Aston Puncak Hotel & Resort

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.8 out of 10, Good, 6 reviews
Grand Aston Puncak Hotel & Resort
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About the neighborhood

Map
Jl. Hanjawar No. 19 Ciloto Puncak, Cipanas, West Java, 43253

What's nearby

  • Cipanas Presidential Palace - 5 min drive - 4.9 km
  • Kebun Raya Cibodas - 5 min drive - 2.9 km
  • Puncak Tea Plantation - 6 min drive - 7.0 km
  • Cibodas Botanical Gardens - 9 min drive - 4.6 km
  • Taman Safari Indonesia - 19 min drive - 15.0 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 146 min drive
  • Ciomas Station - 31 min drive
  • Batutulis Station - 32 min drive
  • Maseng Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sate Kambing Hanjawar - ‬6 min walk
  • ‪Nicole's Chocolaterie - ‬11 min walk
  • ‪Sate Hanjanwar - ‬7 min walk
  • ‪Roofpark Cafe & Restaurant - ‬15 min walk
  • ‪AMEN Restaurant - ‬8 min walk

About this property

Le Eminence Hotel Convention & Resort Ciloto - Puncak

Le Eminence Hotel Convention & Resort Ciloto - Puncak features a rooftop terrace and a free kids' club. You can visit the spa to indulge in body wraps or aromatherapy, and international cuisine is served at Veranda, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 379 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free children's club
  • Playground

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • 15 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Eminence Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: IDR 100000 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 190000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Sahid Eminence Hotel Convention Resort Cipanas
Sahid Eminence Hotel Convention Resort
Sahid Eminence Convention Cipanas
Sahid Eminence Convention
Le Eminence Hotel Convention & Resort Ciloto - Puncak Hotel
Le Eminence Hotel Convention & Resort Ciloto - Puncak Cipanas

Frequently asked questions

Is there a pool at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Yes, there's an outdoor pool.

Are pets allowed at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Yes, there's free valet parking.

Is airport shuttle service offered by Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Le Eminence Hotel Convention & Resort Ciloto - Puncak and nearby?

Onsite recreation at Le Eminence Hotel Convention & Resort Ciloto - Puncak includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Le Eminence Hotel Convention & Resort Ciloto - Puncak also has a fitness center and spa services, as well as an arcade and a garden.

Are there restaurants at or near Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Yes, Veranda offers international cuisine.

What's the area around Le Eminence Hotel Convention & Resort Ciloto - Puncak like?

Le Eminence Hotel Convention & Resort Ciloto - Puncak is located by the river. Popular attractions include Taman Safari Indonesia, which is 27 minutes away by car.

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Le Eminence Hotel Convention & Resort Ciloto - Puncak Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Unforgettable stay

It was amazing stay ,The view was spectacular,I thank all the staff for their unlimited help mainly ms Nabelal for her support and help to my wife.
saleh, 3-night trip

10/10 Exceptional

Bandar, 3-night trip

8/10 Very good

2-night trip

2/10 Poor

Not worth the price

First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners and spider webs on the top corners. Bad odours sometimes smelt in the room, coming out from the bathroom. THIS IS NOT HOW A 5 STAR HOTEL SHOULD BE! The hairdryer was not working. They replaced it with a new one but just laid it on the table instead of replacing the broken one on the wall. It's supposed to be a 5 star hotel. The nightly price was also higher than the average 5 star hotel price. But our impression is not 5 star
Broken hairdryer on the wall. Replaced with new one but left on the table just like that.
Black moldy sealant on the bathroom bottom corners.
Spider webs on the bathroom top corners.
2-night trip

10/10 Exceptional

Good hotel
Yana, 1-night trip

4/10 Fair

1-night trip

8/10 Very good

فندق ممتاز ولكن يعيبه المبالغة في سعره يحتاج لعناية أكبر اطلالاته جميلة الفطور يحتاج للتنويع
adel, 1-night trip

10/10 Exceptional

S A

ايجابيات الفندق : اطلاله ممتازه غرف وسيعة خدماته ممتازه متوفر فيه معسلات في مطعم السطح الجلسه فيه ممتازه سلبياته : يقع في منطقة شيبدناس بعيد جدا عن الاماكن الي يحتاجها السائح يعني اذ بتروح سفاري او البقالة السعودية تحتاج ساعة على الاقل رايح وساعة راد هاذا اذا الطريق سالك اما اذا الطريق مزدحم ٤ ساعات ع الاقل ، عيبه بعيد جدا بعد ماتطلع الجبل تنزل على منطقة شيبدناس هذا اكبر عيب فيه ولا باقي الفندق ممتاز جدا للي مايبي يروح ولا يجي
Ibrahem, 5-night trip

8/10 Very good

Termasuk hotel terbaik di puncak, fasilitas dan viewnya bagus
JAHJA, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Every thing is excellent.there is wonderful view.very modren rooms
3-night trip

10/10 Exceptional

Ahmea, 4-night trip

2/10 Poor

Just not a place to bother going. I found almost everything to be off-key. Poor cleanliness in particular. Staff at check-in desk particularly unhelpful.
2-night trip

10/10 Exceptional

روعة

فندق رائع جدًا وذو إطلالة خيالية
Abdullah, 2-night trip

8/10 Very good

Ali, 3-night trip

6/10 Good

اقامتي كانت مريحة وفندق جميل يعيب عليه الزحمة عند المصاعد والخدمة سيئة في الغرف
Ibraheem, 5-night trip

6/10 Good

Breakfast is overcrowfed and and food is not replaced quickly. They cannot cope. We went to the Restaurant for dinner anf most of the food was not available
Soud, 4-night trip

8/10 Very good

Good location normal hotel

The location good. But the hotel's room is not the same as the pictures. Old and damaged. The breakfast also very bad and small. Only fit for local people. In addition, the hotel is a bit far away from every things.

8/10 Very good

Abdulaziz, 2-night trip

8/10 Very good

المكان جدا جميل والمنظر روعه الأفطار سيئ

الموقع والمنضر جميل جداً جداً النظافة لا بأس الأفطار سيئ

6/10 Good

اقامتي وعائلتي

الفندق جميل جدا كموقع لكن عيبه الوحيد دخول روائح الحمام الكريهه الى الغرفه نظرا لعدم وجود تهويه
Ali, 3-night trip

10/10 Exceptional

One of the best, if not the best hotel in Puncak

Amazing stay at a quiet location with wonderful weather
Omar, 3-night trip

10/10 Exceptional

اجمل منتجعات بونشاك عالاطلاق

المكان جميل و خلاب و الإطلالة ساحرة
Mohammed, 3-night trip

10/10 Exceptional

الفندق رائع ويميزه المنظر الرائع وقرب الخدمات منه باعتقادي هذا الفندق وفندق بيسونا علم الافضل في بونشاك ولكن يفرق ساهيد بقربه من الخدمات الخدمات رائعه والطاقم مميز والبلكونه تطل على منظر رائع وتستطيع ان تنزل بالمصعد وتتمشى في تلك المنطقه ولكن مالاحظته وجود حشرات كانت على الشرفه ووجدتها داخل الغرفه بكثره
marwan, 2-night trip

8/10 Very good

salh, 1-night trip