Great staff at our stay, but requested a ground floor away from the lobby due to mobility issues, but received a 3rd floor room next to the elevator.
The room was nice, but found dried blood on the bathroom door. I alerted the concierge and he asked that I personally send an email about it, which I did.
Carpet was dirty as my service dog wouldn’t quit searching for what was in there.
Again, great staff, but the hotel wasn’t to our liking.