4/10 Fair
Dec 17, 2024
Duvets with no proper cover or duvet case!
The room had two empty bottles of beer when we checked in. The staff were very good in every way, but the duvets do not have a cover, just a sheet under and a sheet over meaning during our sleep; we would touch the uncovered dirty duvet surface which many many others had touched during their sleep! The hotel needs to put the duvet in an entire case sheeting and then zip the bottom. When we requested this, the staff who are in NO way to blame were apologetic and said they did not have proper duvet covers. The balcony was also full of dead leaves! Management take note!!!
shervin
shervin, 1-night trip