Stayed with my family for 4 nights - great service where the team will try their best to accommodate you. We had an issue with our room and reception moved us to another one the same night. We appreciated the small details they provided - refillable water in the lobby, plenty of toiletries/sewing kit/towels in the room etc. Doormen were quite helpful carrying your luggage up the entrance stairs and organising local taxis when they park to pick you up. The breakfast buffet was also varied with local fruits and dishes with a different daily menu. Good location with many small covenience stores on the same street and local restaurants.
The stay would have been much more comfortable with a modern refresh. The furniture is dated with old wooden bed frames, wardrobes, and the bathoom has plastic bathtubs. Fine if you prefer the "retro" look.
Overall, we had a good stay and would stay again if we were back in HCM. Thank you to the team for their good service and efforts.