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Emotion Tulum Hotel

3.0 star property
Hotel with restaurant, near Tulum National Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emotion Tulum Hotel

Porch
Quadruple Room, 2 Queen Beds, Refrigerator | Iron/ironing board, free WiFi
Nightclub
Reception
Hallway

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front-desk safe

Feel at home (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is $32
$42 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room, 2 Queen Beds, Refrigerator

Quadruple Room, 2 Queen Beds, Refrigerator | Iron/ironing board, free WiFi

Quadruple Room, 2 Queen Beds, Refrigerator

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 22 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, Refrigerator

Standard Room, Refrigerator | Iron/ironing board, free WiFi

Standard Room, Refrigerator

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room, Refrigerator

Triple Room, Refrigerator | Iron/ironing board, free WiFi

Triple Room, Refrigerator

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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The price is $36
$46 total
includes taxes & fees
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About the neighborhood

Map
Av. Tulum 32, entre Osiris y Beta Sur, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 15 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive
  • Cancun Intl. Airport (CUN) - 91 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Las Hijas de la Tostadas - ‬1 min walk
  • ‪La Gloria de Don Pepe - ‬3 min walk
  • ‪Bonita Burgers - ‬1 min walk
  • ‪El Takazo Jr. - ‬2 min walk
  • ‪La Fournee - ‬1 min walk

About this property

Emotion Tulum Hotel

Emotion Tulum Hotel features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a terrace, and a garden are other highlights.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 6 percent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Ecotours nearby
  • Boat tours nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 6 percent

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 5 per pet, per day

Policies

This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Emotion Tulum
Emotion Tulum Hotel Hotel
Emotion Tulum Hotel Tulum
Emotion Tulum Hotel Hotel Tulum

Frequently asked questions

Does Emotion Tulum Hotel offer free cancellation for a full refund?
Yes, Emotion Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Emotion Tulum Hotel?
Yes, pets are welcome. There's a charge of USD 5 per pet, per day.
Is parking offered on site at Emotion Tulum Hotel?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Emotion Tulum Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Emotion Tulum Hotel?
Check-in start time: 3 PM; Check-in end time: noon. Check-out time is 12:30 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Emotion Tulum Hotel and nearby?
Have fun with nearby activities like boat tours and scuba diving. Additional recreation nearby includes ecotours. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Emotion Tulum Hotel?
Yes, there's an onsite restaurant.
What's the area around Emotion Tulum Hotel like?
Emotion Tulum Hotel is located on the boardwalk/promenade in Tulum City Center, a short 2-minute walk from Dos Aguas Park.

Emotion Tulum Hotel Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.
Morgan, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

stephanie, 3-night family trip
Verified Hoteles.com guest review

4/10 Fair

2-night trip
Verified Orbitz guest review

8/10 Very Good

Hostel with amazingly helpful staff
We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.
Barbara, 2-night trip
Verified Expedia guest review

4/10 Fair

Good location but very noisy
The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.
Verified Hoteles.com guest review

4/10 Fair

Good staff but no hot water
Staff were great but there was no hot water in the shower
Verified Hoteles.com guest review

4/10 Fair

Good value, right in town, no frills
Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.
Verified Expedia guest review

8/10 Very Good

Good option for Tulum Pueblo
Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.
Verified Expedia guest review

8/10 Very Good

Decent budget hotel
I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.
Verified Hoteles.com guest review

2/10 Poor

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel
Verified Expedia guest review

6/10 Good

Simple but clean
It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.
Verified Expedia guest review

10/10 Exceptional

Nice hotel right on the main street of Tulum
Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.
Verified Expedia guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

buena ubicación, cómodo para descansar.
un hotel bien ubicado, en el centro de Tulum. Algo de ruido por los restaurantes que están a un lado, más sin embargo está cómodo si lo que quieres es una habitación privada a precio accesible.
Luis Enrique, 1-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

Pésimo, fatal!!!!
Pésima atención, ruido toda la noche por el bar abajo, baños una porquería no servía WC, la TV un sólo canal, sucio todo, en general un asco. Nada recomendable. El tipo de recepción un pelele ademas me quería cobrar de más. al final aceptó que se equivocó de mala gana.
Alejandro, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Miguel Angel, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

El lugar está en buena zona. Es tranquilo. E incluye desayuno.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Exelente servicio.
Exelente servicio, cómodo, agradable.
Jose David, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Tienen cambio de administración, faltan detalles pero seguramente en poco tiempo estará mejor. la terraza es muy buena, falta algo de acomodo. el trato es bueno y amable. saludos..
ivan, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Bueno
Bien ubicado pero muy ruidoso. La habitacion limpia y el personal de recepcion muy atento. Nos costo mucho dormir porque es muy ruidoso alrededor y la habitacion estaba a un lado de unos casilleros.
1-night trip
Verified Expedia guest review

8/10 Very Good

mucho ruido por modificaciones dentro del hotel
victor, 3-night romance trip
Verified Hoteles.com guest review

4/10 Fair

À plus de 60€ la nuit, l'hôtel n'est pas à la hauteur. Murs sales, serviettes de bain trouées (déchirées), un tapis de bain de 30cmx30 découpé dans une vieille serviette. Cuisine commune pas nettoyée (tables pas propres, aliments qui traînent), et, bien sûr, les éternels mal élevés qui discutent sous vos fenêtres jusqu'à 2h30 du matin (mais ça, ce n'est pas la faute de l'hôtel !). Bon accueil et personnel très sympa. Très bon point par contre pour une bonne literie et des lits en 160, une clim qui fonctionne bien et bonne télé. Bref, uniquement pratique parce qu'en plein centre et a 5mn à pied du Terminal ADO.
Verified Hoteles.com guest review

6/10 Good

Buena ubicación.
Todo salió acorde a lo esperado, salvo que no nos cobraron el precio acordado, si se quiere abonar con tarjeta de crédito cobran recargo. No toman el dólar en la cotización oficial. El resto todo bien. Tulum es maravilloso.
Verified Expedia guest review

10/10 Exceptional

Hotel en el corazón de Tulum
La atención de su personal es de lo mejor, siempre muy amables y dispuestos a ayudar. Está ubicado en el centro de Tulum, en la avenida principal.
Verified Expedia guest review

8/10 Very Good

Great place with perfect kovatkin to stay
Hotel was nice and staff was great and really helpful! Big plus for that. Room was nice. The only minus was the location of our room was bad, we got the first room from the lobby, so it was really noisy. But we got earblugs! The location of the hotel is really good and they also rent bikes, so it is easy to drive to the beach. There is common kitchen that guests can use. There shoul be more kitchen tools. Beds were good and pillows were great. We stayed at the hotel four nights, so it would have been nice if the sheets and towels would have changed at least once, but they didn't! Altough there was some minus points, we really liked the place. If we ever come back to Tulum we will choose this place!!
Verified Hoteles.com guest review