6/10 Bueno
12 de septiembre de 2024
Adriana sent me a text message & a email at 08.31 am on 06/09 with some important information of me staying at there accommodation. My room & ensuite was at an excellent cleaning standard. There was a folder in my room,I read this important information inside this folder. I couldn't find out what time breakfast started. There was a room in the lounge area on the door it said breakfast room. On 07/09 I went downstairs to the lounge area at 08.10 am the breakfast room door was locked which I thought was strange, I waited in the lounge area for 20 minutes than went back to my room to get ready to start my day. The next two mornings I never went down to the lounge area but I did check the breakfast room door as I was leaving the door was locked. There was no communication at all about breakfast if they don't do breakfast than PLEASE let the guests know in advance. They put in the text message & email I had sent me if have any Questions please ring this number & we will be happy to help, due to me struggling with my confidence & mild depression i never phoned them . I never seen any members of staff in the 3 days I stayed there. This accommodation wasn't for me, what works for you doesn't work for another. I was relieved to leave on 09/09 . No I won't be staying at Carlton house again
Dean
Dean, viaje de 3 noches
Opinión verificada de un huésped de Expedia