Verified
10/10 Exceptional
Mar 16, 2025
Gianfranco
Gianfranco, 2-night trip
Refugia Chiloé
3.5 star property
Castro beachfront hotel with spa and outdoor pool
Choose dates to view prices
Photo gallery for Refugia Chiloé
Escape to Tierra Chiloé, an all-inclusive haven by the sea. Treat yourself to a massage at Uma Spa or unwind in the outdoor pool with stunning views of the surrounding waters. Enjoy activities like horseback riding and boat tours while staying connected with free in-room WiFi.
VIP Access
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
- Pool
- Free breakfast
- Spa
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- On the beach
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool and outdoor pool
- Sauna
- Steam room
- Free use of bicycles
- Hot tub
- Room service
- Terrace
- 24-hour front desk
Feel at home (6)
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Rilan
Rilan
- Sea view
- 30 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
- Free WiFi
View all photos for Pullao
Pullao
- Sea view
- 34 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
- Free WiFi
View all photos for Suite
Suite
- Sea view
- 40 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
- Free WiFi
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About the neighborhood
Sector San Jose, Castro, 5700000
What's nearby
- Nuestra Senora de los Dolores Church - 16 min drive - 15.7 km
- Parque Alto Muro Aventura - 17 min drive - 15.4 km
- Tongoy Beach - 18 min drive - 11.1 km
- Yutuy Beach - 21 min drive - 16.7 km
- Church of San Francisco - 32 min drive - 24.3 km
Getting around
- Dalcahue (MHC-Mocopulli) - 44 min drive
Restaurants
- Travesia Restaurant - 28 min drive
- Amukan Cocina Gourmet - 28 min drive
- Restaurant Palafito El Curanto - 29 min drive
- Café Bauda - 27 min drive
- Los adobes de Putemún - 17 min drive
About this property
Refugia Chiloé
With access to onsite kayaking, Refugia Chiloé is a great choice for your beach stay in Castro. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body treatments, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A hot tub, a sauna, and a steam room are other highlights.
All inclusive
All-inclusive room rates at Refugia Chiloé are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Water activities
Kayaking
Land activities
Bicycling
Spa facilities
Limited spa services
Offsite tours
Lessons/classes/games
Yoga
Entertainment
Onsite entertainment and activities
Other inclusions
Transportation to offsite activities
At a glance
Hotel size
- 24 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 11 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Free uncovered onsite self parking
- Onsite parking includes off-street options
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–9:00 AM
- Restaurant
- Bar/lounge
- Private picnics
- Room service (limited hours)
- Snack bar/deli
- Water dispenser
What to do
- On the beach
- Horse riding/rentals
- Kayaking
- Canoeing
- Boat tours
- Winery release events
- Access to nearby outdoor pool
- Access to nearby indoor pool
- Ecotours nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Fishing nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Free bicycle rentals
- Bike storage
- Pool loungers
- Water sports equipment
- Romance packages
Facilities
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- An outdoor pool
- An indoor pool
- Bicycle parking
- Full-service spa
- Hot tub
- Sauna
- Steam room
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- Local artist showcase
- Local culture & ecosystem education
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic water bottles
- Water dispenser
- Firepit
- Outdoor furniture
- Walkway to water
Accessibility
- Elevator
- Hardwood flooring in room
Room amenities
Home comfort
- Heating
- Bathrobes
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Turndown service
- Premium bedding
- Pillowtop mattress
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Rainfall showerhead
- Eco-friendly toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 25+ Mbps)
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Renovations and closures
The property is closed between May 3 and October 2.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro
Frequently asked questions
Is Refugia Chiloé currently open?
The property is closed between May 3 and October 2.
Is there a pool at Refugia Chiloé?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Refugia Chiloé?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Refugia Chiloé?
Yes, there's free self parking.
What are the check-in and check-out times at Refugia Chiloé?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Refugia Chiloé and nearby?
Have fun with onsite activities like horseback riding, kayaking, and rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Refugia Chiloé also has an outdoor pool, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Refugia Chiloé?
Yes, there's an onsite restaurant.
Does Refugia Chiloé have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Refugia Chiloé like?
Refugia Chiloé is located on the waterfront. Popular attractions include Yumbel Peasant Fair, which is 29 minutes away by car.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
8.0
Location
10
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 3, 2019
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Verified traveler
4-night trip
Verified
8/10 Very good
Nov 14, 2017
Lejos del mundanal ruido
Es un hotel muy agradable pero lejos de todo.
SONIA LUCY
SONIA LUCY, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
DERICK
DERICK, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
David
David, 4-night trip
Verified
10/10 Exceptional
Mar 12, 2019
J
J, 3-night trip