Experience the eco-friendly charm of One Puebla Serdan, a hotel near Galerías Serdán. Stay connected with in-room WiFi, take care of business at the meeting room or business center, and unwind with laundry facilities - all while enjoying free self parking and a 24-hour front desk.
Parque del Paseo de Los Gigantes - 6 min drive - 2.7 km
Cuexcomate Volcano - 13 min drive - 2.3 km
Centro Expositor - 14 min drive - 6.4 km
Zócalo de Puebla - 21 min drive - 5.3 km
Getting around
Puebla Intl. Airport (PBC) - 27 min drive
Puebla–Cholula Tourist Train Terminal - 11 min drive
Restaurants
Starbucks - 5 min walk
Sushimart - 5 min walk
Chili's - 8 min walk
Carl's Jr. - 8 min walk
Antigua Taquería La Oriental - 9 min walk
About this property
One Puebla Serdan
When you stay at One Puebla Serdan, you'll be within a 10-minute drive of Galerías Serdán and Finsa Industrial Park. You'll have free perks like WiFi and self parking. Also, Cuauhtemoc Stadium and Estadio de Béisbol Hermanos Serdán are within a short drive.
At a glance
DONE
Hotel size
126 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Composting
Recycling
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla
Frequently asked questions
Does One Puebla Serdan offer free cancellation for a full refund?
Yes, One Puebla Serdan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at One Puebla Serdan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Puebla Serdan?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at One Puebla Serdan?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at One Puebla Serdan and nearby?
Recommended spots to visit include Galerías Serdán (6-min walk) and Finsa Industrial Park (3.6 mi), along with Centro Expositor (4.8 mi) and Cuauhtemoc Stadium (5 mi).
What's the area around One Puebla Serdan like?
One Puebla Serdan is in the heart of Puebla, a short 6-minute walk from Galerías Serdán.
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Reviews
One Puebla Serdan Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Popular mentions
Air conditioning
Service staff
Breakfast
Room
Reviews
Verified
10/10 Exceptional
Apr 15, 2026
Great stay, very good brekafast.
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2024
It’s really clean with very friendly staff.
Afsaneh
Afsaneh, 1-night trip
Verified
10/10 Exceptional
May 25, 2024
Clean
Staff was nice and the room was clean.
Jessica
Jessica, 2-night trip
Verified
10/10 Exceptional
Apr 24, 2024
Nice and clean. A lot of restaurants near to go.
Carlos
Carlos, 4-night trip
Verified
6/10 Good
Apr 7, 2024
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Lori
Lori, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
nice hotel
ESMERALDA
ESMERALDA, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2026
TODO EXCELENTE
GABRIEL
GABRIEL, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Excelente
dulce
dulce, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Breakfast is delicious! Great variety and traditional. Chilaquiles with all sauces. I am totally coming back!
Francisco Javier
Francisco Javier, 2-night trip
Verified
8/10 Very good
Mar 28, 2025
Nice hotel for the price. Only concert
Was they will
Shutoff the A/C during the day
Maria
Maria, 1-night trip
Verified
8/10 Very good
Aug 3, 2025
.
Eruviel
Eruviel, 1-night trip
Verified
6/10 Good
Jan 2, 2023
Agradable
agradable
Wendy
Wendy, 1-night trip
Verified
8/10 Very good
Dec 25, 2024
..
MA. NIEVES HOYOS
MA. NIEVES HOYOS, 1-night trip
Verified
8/10 Very good
Jul 5, 2023
No opinion
Rafael
Rafael, 1-night trip
Verified
6/10 Good
Dec 9, 2024
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Emilio
Emilio, 5-night trip
Verified
10/10 Exceptional
Apr 19, 2026
El estacionamiento fue accesible, aunque está descubierto, solo hay un paso que está elevado y si el auto es bajo puede golpear.
Juan Antonio
Juan Antonio, 1-night trip
Verified
8/10 Very good
Apr 16, 2026
En general todo bien
Hector
Hector, 2-night trip
Verified
10/10 Exceptional
Apr 12, 2026
Todo Ok
Andres
Andres, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2026
It was a nice, clean, affordable place.
Sebastian
Sebastian, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2026
La habitación bien, persona muy atentos
Oswaldo Rafael
Oswaldo Rafael, 2-night trip
Verified
6/10 Good
Feb 15, 2026
La habitación limpia, todo nuevo muy bueno, un precio justo
Germán
Germán, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Bueno comodo
edgar DAVID
edgar DAVID, 1-night trip
Verified
8/10 Very good
Jan 24, 2026
El personal súper atento, así como los precios
Yuliana
Yuliana, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Mi estancia en One Puebla Serdán fue buena en general. El hotel ofrece un ambiente tranquilo y relajado, ideal si buscas descanso sin complicaciones. La habitación estaba limpia y cómoda, con todo lo esencial para una noche agradable: cama firme, baño funcional y un espacio ordenado. El personal fue atento y eficiente en el check-in y check-out, lo que hizo todo fluido.
Los servicios básicos funcionaron bien: WiFi estable, estacionamiento disponible y una ubicación conveniente cerca de avenidas principales en Puebla. Sin embargo, el desayuno fue muy básico – solo opciones simples como pan, café y algo de fruta, sin variedad ni calidez que destaque. Para un hotel de esta categoría, esperaría un poco más.
En resumen, es una buena elección para viajeros de paso o negocios que priorizan tranquilidad y simplicidad. Recomendado si no buscas lujos, pero podrían mejorar el desayuno para subir a "excelente".
Andres Raul
Andres Raul, 1-night trip
Verified
8/10 Very good
Jan 17, 2026
Todo esta excelente, solo cabe mencionar que son pequeñas las habitaciones, en el caso de las habitaciones dobles suelen ser muy pequeñas y apretadas. Por lo demas, un buen servicio, limpio y agradable!!