Near Cacique Shopping Mall and San Pio Park, Hotel Palonegro offers a warm welcome with laundry facilities and free full breakfast. Connect to WiFi, enjoy the convenience of a 24-hour front desk. Guests have appreciated the hotel’s proximity to Bucaramanga Modern Art Museum.
At Hotel Palonegro Cabecera , you'll be just a 5-minute drive from San Pio Park and Bucaramanga Modern Art Museum. Free perks include WiFi and full breakfast daily between 7 AM and 9 AM. Also, Cacique Shopping Mall and La Casa del Libro Total are just a 5-minute drive away.
At a glance
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Hotel size
18 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets stay free (dogs only, 1 total, up to 13 lbs per pet)
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 66 ft (COP 18000 per night)
Property amenities
Food and drink
Free full breakfast each morning 7 AM–9 AM
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2009
Traditional architecture
Accessibility
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
Rollaway beds are available for COP 30000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking is available nearby and costs COP 18000 per night (66 ft away)
Parking height restrictions apply
Policies
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Palonegro bucaramanga
Palonegro bucaramanga
Palonegro
Hotel Palonegro
Palonegro Cabecera Bucaramanga
Hotel Palonegro Cabecera Hotel
Hotel Palonegro Cabecera Bucaramanga
Hotel Palonegro Cabecera Hotel Bucaramanga
Frequently asked questions
Does Hotel Palonegro Cabecera offer free cancellation for a full refund?
Yes, Hotel Palonegro Cabecera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palonegro Cabecera ?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 13 lbs per pet. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Palonegro Cabecera ?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Palonegro Cabecera ?
Check-in start time: 1:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
What is there to do at Hotel Palonegro Cabecera and nearby?
Recommended spots to visit include San Pio Park (6-min walk) and Bucaramanga Modern Art Museum (0.8 mi), along with Cacique Shopping Mall (1.1 mi) and La Casa del Libro Total (1.5 mi).
What's the area around Hotel Palonegro Cabecera like?
Hotel Palonegro Cabecera is a short 5-minute walk from Cabecera Shopping Mall and 6 minutes' walk from San Pio Park.
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Reviews
Hotel Palonegro Cabecera Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.2
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 9, 2025
Nice staff, kindness, cleanness... Cool place
I had an excellent stay at this hotel. The location is ideal—close to restaurants, cafés, and beautiful parks, which made getting around very convenient. The staff were consistently kind, attentive, and professional, always ready to help with a smile. Everything was spotlessly clean, from the room to the common areas, which made the whole experience very comfortable. I truly appreciated the warm atmosphere and the high standard of service. I highly recommend this hotel and would definitely return.
Javier
Javier, 3-night trip
Verified
2/10 Poor
Mar 13, 2026
This is terrible place that I booked.
Is very very dirt. I don’t believe Hotels.com offer this kind of hotel
Raul
Raul, 1-night trip
Verified
6/10 Good
May 24, 2026
Para una opción low cost,
Fernando
Fernando, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2026
Muy bien ubicado, cerca de centro comerciales, supermecados, facil transporte, super recomendado, es muy acertada relacion calidad/precio
Omar
Omar, 3-night trip
Verified
8/10 Very good
Apr 7, 2026
El menú del desayuno no varió en los 4 días que nos hospedamos, lo que nos llevó a ir a desayunar a otro lado. Todos los empleados muy amables, excepto el que nos correspondió a última noche
Ricardo
Ricardo, 4-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Excelente para disfrutar de la ciudad
Arnnold
Arnnold, 1-night trip
Verified
8/10 Very good
Oct 28, 2025
El sitio donde se encuentra el hotel es tranquilo, fácil acceso y cerca de todo
Es limpio y el personal muy amables
farid
farid, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Exelente hospedaje, 100% recomendado
La atención impecable
David
David, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Es el mejor Hotel el sr. juan Manuel que linda atención, recomendaria este hotel 100000% sin dudar y si volviera regresaría aqui al hotel.
BUEN SERVICIO, SEGURO, HIGIÉNICO, CONFIABLE, AMABLES, ETC
HOTEL PALO NEGRO UN ABRAZO
ATTE. SR. NOÉ L.
Noe
Noe, 2-night trip
Verified
6/10 Good
Dec 18, 2021
Sorprendido con el estado del hotel
Ya había estado en varias ocasiones y todo muy bien
Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño
Las sábanas viejas y sucias
Generalmente no comentó esto
Pero era un buen sitio no entiendo qué pasó
ANDRES RODRIGO
ANDRES RODRIGO, 3-night trip
Verified
2/10 Poor
Apr 2, 2021
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2020
Excelente
Gerardo
Gerardo, 2-night trip
Verified
10/10 Exceptional
Aug 7, 2020
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2020
Very good, and well location for shopping and banking
Verified traveler
12-night trip
Verified
10/10 Exceptional
Feb 4, 2020
Agradable lugar.
Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.
Piedad
Piedad, 1-night trip
Verified
4/10 Fair
Dec 9, 2019
Hotel has parking just for one car, credit card machines doesn't work
Alejo Adrian
Alejo Adrian, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2019
Great location, clean, comfortable, and great staff. Great value.
Dan
Dan, 1-night trip
Verified
8/10 Very good
Oct 15, 2019
Agradable, cómodo y bien ubicado
Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño.
JAIRO
JAIRO, 3-night trip
Verified
8/10 Very good
Oct 10, 2019
Lo recomiendo
Fue excelente. Vine por una noche.
Super cómodo.
Pricila Edith
Pricila Edith, 1-night trip
Verified
6/10 Good
Jul 28, 2019
El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba.
Silvia
Silvia, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2019
Todo excelente servicio y calidad alimentos bien atención
César
César, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2018
Agradable estadía, personal muy amable.
Muy buena estadía, el personal muy amable. Si recomendaría el lugar. Buena relación calidad-precio.
María
María, 7-night trip
Verified
4/10 Fair
Oct 1, 2018
Si vas en carro, ni lo pienses
El aseo de la cama deja mucho que desear, el hotel tiene una excelente ubicación sin embargo no tiene parqueadero y si lo ofrecen gratis en la publicación cuando en verdad es un parqueadero público el cual es abierto y toda la gente camina por ahí sin seguridad, nuestro carro fue lamentablemente rallado en este lugar, al igual que el hotel cubre el valor del parqueo hasta temprano en la mañana asique si quieres descansar te toca pagar las horas extras por parqueo lo cual es alrededor de de 3500 la hora y si te pasas 10 minutos te cobran la hora completa, al final al venir a Bucaramanga 2 veces al mes este hotel no va a estar en mis 5 primeras opciones de hospedaje.
Samuel
Samuel, 1-night trip
Verified
8/10 Very good
Sep 17, 2018
Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel.
Verified traveler
10-night trip
Verified
4/10 Fair
Sep 7, 2018
@ I book different room.
@ they give me smaller room.
@ try to charge me double in there.
@ Expedia didn’t took the money for the room leaving me with a big problem overthere.