Room was a bit small (I didn't realise during booking so that's on me), and was surprised to not have a mini fridge or phone.
Although, Hotels.com does recommend contacting the hotel directly about any requests, I would have thought when they forwarded my requests to the hotel that the hotel would have responded with either an approval or decline. As a severe OCD sufferer, my requests were extrinsically-linked to that and I was saddened to realise they weren't met.
I think when you book you're paying for the area; although checking today, I have noticed the price to be under half what I paid a week ago. I can only assume that it was because the hotel took advantage of the concert happening in London that day, although I am a little miffed by that. For what I received, the little breakfast options and room service, I think other hotels are worth more per what they charge.
I do like the aesthetic of the place with the movie themes without, but disappointed because of the cost.