6/10 Good
Mar 31, 2019
Pros: good location
Cons:-not buffet breakfast, therefore, limited choice. No free drinking water. I booked this hitel before the trip. I had to leave HCMcity after first night due to my schedule. I was told that I used 1 milk bottle in the fridge eventhought I did not use it!
About staff: My relative came to visit me. Female receptionist, named Ngan, told them that I am not staying in this hotel. It's strange b'cause they already copied my Passport and assigned the room for me when I cheked in! luckily I came down just in time. Obviously, this receptionist, Ngan, did not bother to check the system but simply gave a straight answer to my relative.I was amazed, disappointed and offended. I think she was lazy and very unprofessional! She did not even appologize! Other female receptionist, Hai, was friendly and helpful.In general, Staff hardly smiled! With this prize, I could find better hotels on the same street. Honestly, I will not come back!
Aussie guest from Sydney
Verified traveler
1-night family trip
Verified Expedia guest review
