Eliana Hotel

The staff was extremely friendly, helpful and spoke English. The hotel restaurant was always open. We always felt safe ad were very happy with the facilities. The gym was great too.

Clean and comfortable, pool and gym excellent. service overall good but somewhat inconsistent. Breakfast and food good, however selection limited and basics such as pasta not available at times.

It has a very good fitness centre. Room was spacious with good view. One elevator was out of service for half my stay, Shower fitting loose but shower worked well. Pillow cases were crumpled. My laundry disappeared for two days. Staff were all very polite and pleasant and tried to deal with my issues

I visited Addis to see friends and very much enjoyed my stay at the Eliana. Staff are extremely helpful and make every effort to resolve any issues and to help me find my way around this bustling city.

Good hotel, well located for my work at Black Lion Hospital. Only area for improvement would be the availability of a snack/bar food in the lobby area. Internet in my room was not as consistent as internet in lobby and many people were working in the lobby. Many other hotels in Addis offer a bar snack menu whereas Eliana doesn’t and this would be an improvement

The Eliana was a great location in proximity to the Piazza and Churchill Street. Staff were great, rooms were clean and good value + service.

Handy location near Black Lion Hospital. Getting in and out of drive for drop off and pick up is not handy and a struggle for all involved. Power was on and off, and resulted in having to climb stairs regularly since being in elevators was not comfortable. However, fundamental room, internet and service was fine.

Very nice, reasonably priced, clean and comfortable, spacious room - easily the nicest hotel I visited during a week-long visit to Ethiopia

Great hotel, great staff. Consistently nice breakfast. Clean and safe.

The hotel is in a central location. The staff are helpful an friendly and the restaurant serves good food at a reasonable price. The rooms are quite spacious, clean and comfortable. On the downside, the food soon runs out at breakfast and is not replenished (although breakfast is served until 1000am, there's virtually nothing left after 0830). The rooms also lack maintenance (with some light switches not working, etc.). While the wifi works, it tends to be temperamental, although this is not unusual in Ethiopia. Overall, if the management could sort out the niggling problems, this good hotel could become a great one. I will be happy to return there.