6/10 Bueno
15 de julio de 2025
Great, no frills hotel… if no problems arise
I’ll start by saying it’s a lovely clean hotel just off the main part of Sentrum. There is only a machine for check in, no staff usually. There is a coffee machine you can buy from and a cold drink machine in the lobby however the cold drinks machine was out of order. There is no fridge in the rooms.
When we arrived there was one staff member as we had previously emailed about a two night stay turning into a three night stay. She was extremely helpful in fixing our booking and giving us keys to cover the whole stay.
However when the keys stopped working on the the final night (7pm Sunday) it was extremely hard to contact anyone. You need a Norwegian phone number to contact the staff - after a short time panicking, we were able to flag someone to call the staff. They did send us another code to receive new keys once we were able to get in touch.
So it all worked out in the end, however these problems wouldn’t have even registered if there had been someone on the property able to help. If you have a Norwegian number you should be fine.
Be prepared to be up until 3am as the pub downstairs goes off every night. Or bring ear plugs :)
Kimberley
Kimberley, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com
