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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with indoor pool, near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
1 bedroom, minibar, in-room safe, desk - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Exterior - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Free breakfast - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Lobby - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Located in the heart of downtown Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers a warm welcome with free breakfast and an arcade/game room. Unwind by the indoor pool or connect to WiFi for some work. Guests have praised the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Splash pad
  • Business center
  • Meeting rooms
  • Area shuttle
  • Theme park shuttle
  • 24-hour front desk
  • Arcade/game room
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Separate bedroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
The current price is $85
$111 total
includes taxes & fees
Jan 6 - Jan 7, 2026

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity
Courtyard by Marriott Gatlinburg Downtown
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,003 reviews
The price is $87
$98 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Courtyard by Marriott Gatlinburg Downtown
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About the neighborhood

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Ober Gatlinburg Aerial Tramway - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 8 min walk - 0.7 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Mellow Mushroom - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Crockett's Breakfast Camp - ‬11 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

When you stay at Holiday Inn Express Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Great Smoky Mountains National Park and Gatlinburg SkyPark are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 113 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Offsite

    • Area shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Snack bar/deli

Traveling with children

  • Splash pad

What to do

  • Skiing nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • Arcade/game room
  • Splash pad

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 15 per accommodation, per night

Optional extras

  • Area shuttle and theme park shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
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Holiday Inn Express Gatlinburg Downtown Gatlinburg
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Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express Gatlinburg Downtown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown by IHG?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Holiday Inn Express Gatlinburg Downtown by IHG and nearby?

Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade and a splash pad.

What's the area around Holiday Inn Express Gatlinburg Downtown by IHG like?

Holiday Inn Express Gatlinburg Downtown by IHG is a short 14-minute walk from Great Smoky Mountains National Park and 3 minutes' walk from Gatlinburg Convention Center. Travelers love the hotel's prime location.

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Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Children
Room
Water park
Location
Family friendly
Attraction
Parking
Bed

What guests liked

  • Breakfast options were plentiful and varied, with something for everyone. (71 reviews)
  • The indoor pool and waterpark area were a highlight for kids, offering a fun and convenient experience. (39 reviews)
  • Free parking was a huge bonus and convenient, with some guests also able to walk to nearby attractions. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The hotel was clean and breakfast was also good. The staff Robert and Lance where awesome, super friendly and very helpful with attractions.
john, 7-night trip

10/10 Exceptional

Friendly staff. My kids loved the swim area. Housekeeping kept our room clean.
Katelyn, 3-night trip

8/10 Very good

Nice hotel good value for price
Reinder, 3-night trip

10/10 Exceptional

My kids really enjoyed the indoor water park, and they loved the breakfast options. We will definitely stay here again on future trips.
John, 2-night trip

10/10 Exceptional

Great place to stay. Great breakfast. Short walk to the Main Street downtown Gatlinburg
Jackie, 3-night trip

10/10 Exceptional

Clean,nice check in and out,love the pool area especially for my kiddos, & the breakfast was amazing 👏 this will be our go to spot for now on!
Sierra, 1-night trip

10/10 Exceptional

It was really good experience with room, service and specially existing 💦 waterpark-pool and breakfast 👏.My kiddos loved it!😍
Sandip, 3-night trip

10/10 Exceptional

Overall it was a great stay.
Joey, 2-night trip

10/10 Exceptional

We had an incredible stay! Indoor pool and slides were perfect for our stay!
Tiffiny, 2-night trip

10/10 Exceptional

Clean property and friendly staff.
Jagruti, 2-night trip

10/10 Exceptional

Our stay was amazing the front desk staff was very friendly the set up of the hotel and where it is located is in a very good location.
Ibreisha, 2-night trip

10/10 Exceptional

Hotel very clean, good breakfast, kids loved the indoor pool and water slide.
Darlene, 2-night trip

10/10 Exceptional

Absolutely loved the experience. Extremely clean, safe, friendly a great time. HIGHLY RECOMMENDED. Staff were incredibly friendly and respectful.
Charles, 1-night trip

10/10 Exceptional

Great breakfast and clean room.
Danette, 3-night trip

10/10 Exceptional

A family friendly place.
April, 1-night trip

10/10 Exceptional

This was a fantastic stay- clean, walkable to main attractions, comfortable, and had a good breakfast selection!
Amy, 1-night trip

10/10 Exceptional

I found this property to be clean and the staff to all be very nice and accommodating.
Lisa, 2-night trip

10/10 Exceptional

Great room, nice complimentary soap, shampoo, lotion. Big bottles. Free breakfast was great. Overall, it was just right.
Matt, 1-night trip

6/10 Good

Pool was nice
Jesse, 4-night trip

10/10 Exceptional

Family 4th of July

We had a great time!
Jennifer, 7-night trip

10/10 Exceptional

Super clean nice place to stay a good price
Wilda, 1-night trip

10/10 Exceptional

Perfect for our family vacation
Christina, 4-night trip

10/10 Exceptional

Great place for young family.
Helen, 4-night trip

10/10 Exceptional

Great pool, great service, phenomenal breakfast and helpful staff.
Miranda, 3-night trip

10/10 Exceptional

It was nice and very convenient to convention center.
Clay and Christy, 2-night trip