Does Orwell Hotel offer free cancellation for a full refund?

Yes, Orwell Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Orwell Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Orwell Hotel?

You can check in starting at 3:00 PM. Check-out time is 10:00 AM.

Are there restaurants at or near Orwell Hotel?

Yes, there are 2 onsite restaurants, featuring British cuisine.

What's the area around Orwell Hotel like?

Orwell Hotel is a short 3-minute walk from Felixstowe Station and 13 minutes' walk from Felixstowe Seafront Gardens.

Orwell Hotel, Felixstowe: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 25, 2025

Enjoyable stay.

Christopher, 3-night trip

10/10 Exceptional

Oct 7, 2025

Very nice rooms comfortable. Add to that the delicious food served in the restaurant, a great stay!

Richard, 1-night trip

8/10 Very good

Oct 18, 2025

Nice place

James, 3-night trip

10/10 Exceptional

Oct 21, 2025

Quick check in

The check in was quick and easy and the room clean and comfortable. Friendly staff.

chris, 2-night trip

10/10 Exceptional

Sep 27, 2025

We had a lovely night and really look forward to seeing the rest of the refurb as and when !! Great to see it’s being bought into the 21st century while retaining its old world charm.

Maxine, 1-night trip

10/10 Exceptional

Jun 16, 2025

Great place

Paul, 1-night trip

10/10 Exceptional

Aug 22, 2025

Relaxing stay.

Yet another lovely stay.Good to see the new owners renovating and upgrading the hotel. The installation of a new accessible toilet is very good to see. It would be nice to see some re-cycling facilities, rather than all rubbish going in the same bins in rooms.

Caroline, 5-night trip

10/10 Exceptional

Oct 1, 2025

Uncomfortable bed

Denis, 1-night trip

10/10 Exceptional

Jul 15, 2025

We enjoyed a lovely quiet couple's getaway while we went to the Ed Sheeran concert in Ipswich. The staff were friendly and helpful, and the hotel was very quiet and relaxing. The town centre is in walking distance and has some really nice and reasonably priced cafes. There is a short walk to a pebble beach and beautiful gardens.

Gina, 2-night trip

6/10 Good

Oct 7, 2025

The staff are nice and the location is good but the hotel itself is old and shabby. The rooms need to be renovated properly. The furniture and fittings are very old. Many things are covered in dust. Windowpanes are corroded and everything looks quite dirty. The bathroom was big but the toilet seat was in a bad condition and needs replacing. The shower is very small and only a small stream of water comes out. I would not stay again unless the rooms have been fully renovated.

Neelam, 1-night trip

10/10 Exceptional

Jun 19, 2025

Huge improvement

This hotel is definitely on its way up again, we had a lovely stay

Johanna, 1-night trip

10/10 Exceptional

Jul 9, 2025

Old elegant charm with contemporary refinements.

This hotel has all the character and history of a large old traditional hotel, but with a programme of constant upgrades. So the ensuite bathroom was magnificent. The bar, lounge, library and dining room had great luxurious character and we loved the outside palm tree area for drinking and relaxing

Elaine, 1-night trip

8/10 Very good

Mar 12, 2025

Traditional hotel, good location and value for money.

Steven, 1-night trip

8/10 Very good

Jun 20, 2025

The hotel was a lovely period hotel. It was classy but its under refurbishment and the workers started about half 7 and you could hear them.

Carl, 5-night trip

8/10 Very good

Jun 26, 2025

Check-in was easy (despite having completed online form beforehand). Room comfortable although bed mattress was far too soft for my liking.

Brynley, 1-night trip

10/10 Exceptional

Jun 4, 2025

Loved this old hotel. Staff great, public areas surprisingly grand, in good nick and very comfortable. Top of high street & short walk to beach. Nothing to complain about.

Lawrence, 2-night trip

8/10 Very good

Mar 9, 2025

Great location, easy to park onsite, short walk to town centre & beach. Clean rooms & very helpful and friendly staff.

Cheryl, 1-night trip

8/10 Very good

Sep 1, 2025

Another good value stay in the heart of Felixstowe

One night stay in one of the refurbished double rooms, room was well finished and a good size with a good shower in the bathroom and modern illuminated mirror. Beds were comfortable and the room was supplied with a fan, tea, coffee, biscuits and bottled water provided in the room but it would benefit from a kettle that removes from the base so you do not have to unplug from under the table every time. There was an extractor outlet by the window which started up at about 6:30 in preparation for breakfast, maybe an issue for some but did not bother us, view from the room was limited to the roof area but again this was not a problem for us. Breakfast was an improvement on our last stay as the Bain Marie heaters were working under the food which kept it hotter, there was as always a good hot buffet breakfast selection and a continental selection also, good value for money, ample free car parking and staff were as previously very efficient and helpful.

Paul, 1-night trip

8/10 Very good

Apr 16, 2025

Hotel is in need of some renovation but seems they are doing that. Price reflects so good hotel for the money

matt, 1-night trip

8/10 Very good

Apr 13, 2025

An enjoyable stay - hotel clearly mid renovation and some rooms in much better shape than others. Great, convenient location for town and a wander to the beach . Would love to stay again in a few months time once renovations are complete.

Vicky, 1-night trip

8/10 Very good

Sep 9, 2025

Good value

The Hotel and restaurant appeared to be in a period of transition during our stay. It feels like a once grand hotel that had been allowed to slide somewhat and is now on a path to recovery. It is incredibly cheap for what you get Our room was lovely, spacious, and beautifully decorated. The en suite bathroom was lovely, although the wait for hot water to come through was considerable, as is often the case with hotels of this vintage. The bed was comfortable with extra pillows etc available in the wardrobe if required. There were no bedside plugs/charging points which would have been useful. We didn't eat at the hotel, although the menu looked reasonable. We had a couple of drinks in the bar, there was a wait for me service as the bar staff were also covering other duties, but the bar was well stocked and reasonably priced. I'd certainly return in the future.

Duncan, 1-night trip

8/10 Very good

Apr 27, 2025

A nice hotel in general. Has a good car park my room was good. It could do with modernising as my room was outdated, but it was a very big room and a comfy bed.

Thomas, 1-night trip

8/10 Very good

Aug 12, 2025

Great hotel, poor hotel.com booking

This would of had a higher score accept when we went to check in, the room we had paid for wasnt available and we had a lower grade room which wasnt great. The hotel couldnt apologise enough and had said that hotels.com hadnt specified the room type when the booking came through. As you can imagine i wasnt impressed when it had been booked since march. I will be raising this with hotels.com but the hotel itself was great and the service was fabulous

laura, 1-night trip

8/10 Very good

Mar 23, 2025

Nice size rooms

Karl, 1-night trip

8/10 Very good

Feb 12, 2025

Overnight stay Felixstowe

Clean tidy rooms, limited evening food options, help yourself breakfast Helpful staff, onsite parking Stayed before will stay again

David, 1-night trip

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Orwell Hotel Reviews

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Very Good

8.4/10