4/10 Regular
24 de agosto de 2016
Poor quality service. Bad choice
when we arrived nobody warned us that as it was saturday there was a party of locals during the weekend, pool and gardens were hoarded until 2.30h am with drunks and screaming kids in the pool. At 6h am started again, we could not sleep more than 3 hours. but nobody seemed to care staff. breakfast was a single omelette and a piece of fruit. The terrace was still full of bones and leftover food from the bbq and thousands of beer everywhere. Completamente unpleasant.
When we checked out we communicate how badly we had been and they discounted only 5 euros on renting motorbikes. We meant to stay one more night but were told they offered us a discount for the inconvenience and really the price on hotels.com was more convenient than that offered by them so we did not accept, it was ridicolous. In the afternoon when we returned there was still trash around the pool and the water was not very clean. I don´t recommend this hotel because it is very expensive for the poor service offered. We moved to a much cheaper and better service homestay. By the way as ammenities there was only one comb ... I would not pay more than 15 usd per night, there are better options in the city as Hoian Garden Palace for almost the same price or Hoang Thu Homestay for a lot less money and equal service.
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