The staff are very friendly and welcoming. We did have a couple of issue's with our room. #1 When i went to put our clothing in the drawers, the top shelve had oranges, candy, and grocery bags in it. #2 when we plugged our phone charges up, we noticed how dusty the lamps were top to bottom. Otherwise the stay was ok. We really enjoyed the complementary breakfast, FREE SNACKS when you enter, Pool, and hot tub.