2/10 Poor
Oct 1, 2024
Terrible. Stay away from this hotel
I have left my luggage at the reception around noon time and before the room is ready. They gave me the key of the room and kept the luggage at reception locker. When I arrived back at the hotel door of the hotel was closed. My key opened the door and I could not reach my luggage. Nobody informed me about the closing time of the reception while taking my luggage. Then I left with no luggage and could not reach any of my belongings including my medicine and care goods. Unbelievable. Also at midnight there was the fire alarm on without anybody from hotel management available. It was the most terrible hotel experience ever. They did not even apologised properly for the experience I had. Please stay away from this hotel. Only good thing is the location of the hotel nothing more.
Hande
Hande, 1-night trip























