In the heart of Ponta da Praia, Comfort Hotel Santos offers a serene getaway with a rooftop terrace and steam room. Savor Brazilian cuisine at the on-site restaurant, stay connected with in-room WiFi, or get work done at the business center.
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381
What's nearby
Ponta da Praia Beach - 11 min walk - 1.0 km
Santos Aquarium - 11 min walk - 1.0 km
Santos Convention Center - 14 min walk - 1.2 km
Santos Harbor - 14 min walk - 1.2 km
Praiamar Shopping Mall - 17 min walk - 1.5 km
Getting around
São Paulo (CGH-Congonhas) - 83 min drive
São Paulo/Guarulhos Intl. Airport - 109 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 164 min drive
Pinheiro Machado Station - 8 min drive
Nossa Senhora de Lourdes Station - 9 min drive
Itararé Station - 9 min drive
Restaurants
Padrela Panificadora e Confeirtaria - 6 min walk
Rainha Da Barra - 6 min walk
REVO Manufactory - 5 min walk
La Tratoria Trianon - 3 min walk
Dosette Café - 9 min walk
About this property
Comfort Hotel Santos
Comfort Hotel Santos is a great choice for your beach stay in Santos. The indoor pool provides fun for everyone, and guests can also take advantage of a steam room. Restaurante Comfort Hotel serves Brazilian cuisine and is open for breakfast, lunch, and dinner. A rooftop terrace, a bar/lounge, and a terrace are other features.
At a glance
DONE
Hotel size
161 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total, up to 26 lbs per pet)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (BRL 40 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 2015
Rooftop terrace
An indoor pool
Steam room
Banquet hall
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Restaurante Comfort Hotel - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 204 per pet, per night
Parking
Covered valet parking costs BRL 40 per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos
Frequently asked questions
Does Comfort Hotel Santos offer free cancellation for a full refund?
Yes, Comfort Hotel Santos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Hotel Santos?
Yes, there's an indoor pool.
Are pets allowed at Comfort Hotel Santos?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of BRL 204 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Hotel Santos?
Yes. Valet parking costs BRL 40 per day.
What are the check-in and check-out times at Comfort Hotel Santos?
You can check in starting at 4:00 PM. Check-out time is 1:00 PM. Express check-in and contactless check-out are available.
What is there to do at Comfort Hotel Santos and nearby?
Comfort Hotel Santos has an indoor pool and a steam room.
Are there restaurants at or near Comfort Hotel Santos?
Yes, Restaurante Comfort Hotel offers Brazilian cuisine.
What's the area around Comfort Hotel Santos like?
Comfort Hotel Santos is a short 18-minute walk from Santos Harbor and 13 minutes' walk from Ponta da Praia Beach.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were varied, fresh, and well-served with good quality. (38 reviews)
The air conditioning was powerful, working well, and very cold in the guest rooms. (6 reviews)
The hotel is located near the beach in a safe area, within a short Uber ride or scooter ride away. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Mar 22, 2026
They had a nice variety for the breakfast options
Dina
Dina, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2025
Very helpful and friendly staff, good food, effective hands on management quickly responds to guest's needs.
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Staff and service was really nice. Wonderful breakfast
maria
maria, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Great staff, friendly and supportive
Amanda
Amanda, 4-night trip
Verified
10/10 Exceptional
Apr 3, 2024
The staff is really nice
Ricardo
Ricardo, 11-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.
Cassandra
Cassandra, 2-night trip
Verified
8/10 Very good
May 28, 2024
Good location and ideal for Blue Med centre.
Paul
Paul, 3-night trip
Verified
8/10 Very good
Nov 18, 2024
Thank you for a wonderful stay.
Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.
Sandra
Sandra, 5-night trip
Verified
10/10 Exceptional
Dec 28, 2024
The rooms were clean, well ventilated, and reasonably spacious. The staff was friendly and helpful, in particular Mariana De Oliveira, always helping us at the restaurant.
Jose
Jose, 11-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Room big and clean. But staff unfriendly
Yelena
Yelena, 2-night trip
Verified
8/10 Very good
Jan 5, 2024
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
ROBERTA LIMA
ROBERTA LIMA, 13-night trip
Verified
10/10 Exceptional
Nov 17, 2023
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Otims
Antonio Paulino
Antonio Paulino, 1-night trip
Verified
8/10 Very good
May 29, 2025
Bom Hotel
Giselle
Giselle, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2023
Great place to stay before a cruise.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2025
Very nice place
maria
maria, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Ndn
Rodrigo
Rodrigo, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2025
Second year we stay there, and we are coming back.
Jose
Jose, 4-night trip
Verified
10/10 Exceptional
Jul 2, 2022
people are so friendly and prompt to help you when you need. That's my third time in this hotel.
Will come back again
Rick
Rick, 12-night trip
Verified
8/10 Very good
Apr 30, 2023
Boa
Edilson
Edilson, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2023
I booked this hotel at the last minute due to an impulse decision to stay in Santos a few days after taking a MSC cruise. I did not have any high expectations but just wanted a place to stay near the beaches. I was pleasantly surprised by this property. They offer a very good included hot breakfast including omeletes and tapioca made to order along with a gym and a surprising lively rooftop bar at night. Paid parking is also available. This location is NOT in the center of the beach area and is not beach front. It's located more or less after passing the beaches and sits about a block away from the beach. Therefore, we used Uber to get to the center of the action but it was only about a 7-8 minute ride. In fact we rented electric scooters to get back to the hotel. would stay here again without hesitation. he beach area is very nice and safe. But be aware that the staff does not speak English.
Eric
Eric, 2-night trip
Verified
8/10 Very good
May 24, 2026
Quarto bom, camas muito boas, roupas de cama muito boas, iluminação razoável, banheiro bom. Café da manhã bom. Faltou um acompanhamento para os ovos, como salsicha ou Bacon. Bolos razoáveis, frutas e queijos muito bons.
FABRICIO
FABRICIO, 3-night trip
Verified
10/10 Exceptional
May 15, 2026
De modo geral o hotel apresenta a qualidade no café, na estadia.
Vagner
Vagner, 2-night trip
Verified
8/10 Very good
May 14, 2026
O valor foi inflacionado $$$ para receber o evento ao qual participei, pagamos mais de $700 em uma estadia ao qual a média era aprox. $500, jamais paguei tão caro por uma estadia 3 estrelas!
A parte superior, onde ficam a academia, piscina, sauna e bar, deixam a desejar, não é atrativo.
Alguns funcionários são muito educados e gentis, um elogio a mais ao Valet e a cozinheira do café da manhã!
No mais, tem uma organização interessante com os transfer para alguns locais da cidade.
NATHALIA
NATHALIA, 2-night trip
Verified
8/10 Very good
May 3, 2026
Bom para o proposito. Ponto mais positivo: cafe da manha otimo. Ponto negativo: leve cheiro de mofo no quarto, chuveiro desregulado e muito quente.