6/10
The location of the hotel is good, just less than 10mins walk away from Queensbay Mall. However, the hotel has NO lift. If you’re carrying luggages and your room is located on other floors other than the ground floor, you have to lug it up staircases.
Our room has also no windows. The reception wasn’t exceptionally friendly when we checked in - but it was just for a single night and luckily we were on the first floor.
The soundproofing isn’t great either. We could hear the reception talking the entire stay, or other guests in the hallway.
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