We generally enjoyed our stay at Best Western Plus Gallup Inn & Suites from October 15-17. The rooms were clean and comfortable, which we appreciated.
However, I would like to share a couple of concerns. During our visit, we needed a small meeting space for three people. Although the breakfast area was roped off, there was an available meeting room, but we were initially told no space was available. Later, we were given a limited time to hold our meeting in the office, which was inconvenient.
Additionally, one of our party members was returning late and was being dropped off by a mutual friend. The friend requested to use the lobby restroom, but was denied access. This was a simple request, and since she was with a guest, we believed it would be reasonable to allow her to use the facilities.
We appreciate your attention to these matters and hope for a more accommodating experience in the future.