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Hotel Carlota

3.5 star property
Boutique hotel with outdoor pool, near Paseo de la Reforma

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Located near Paseo de la Reforma, Hotel Carlota offers a boutique retreat with an outdoor pool and on-site shopping. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, a library, and helpful staff highly praised by guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Yard
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is $56
$67 total
includes taxes & fees
Jul 26 - Jul 27

Room options

View all photos for Deluxe Room

A modern bedroom with a bed, bedside table, and a bench.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

A modern bedroom with a bed, bedside table, and a bench.

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a minibar, and a view of the city through large windows.

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE PREMIUM QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

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The price is $114
$136 total
includes taxes & fees
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About the neighborhood

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Reforma 222 - 3 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 15 min walk - 1.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 23 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 55 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Mexico City Buenavista Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Insurgentes Station - 13 min walk
  • San Cosme Station - 17 min walk
  • Sevilla Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tierra Garat - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪La Provoleta - ‬2 min walk
  • ‪el trece - ‬2 min walk
  • ‪Mi café - ‬1 min walk

About this property

Hotel Carlota

  • Hotel Carlota offers a great location, putting you within just a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this boutique hotel include a poolside bar and a snack bar/deli. Fellow travelers love the helpful staff. Public transportation is close by: Insurgentes Station is just 13 minutes by foot.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 29 lbs per pet)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Library
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Pets

  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per stay

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Is there a pool at Hotel Carlota?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Carlota?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 29 lbs per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 1000 per stay.

Is parking offered on site at Hotel Carlota?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Carlota?

Yes, an airport shuttle is available. The charge is MXN 1392 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Carlota?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Carlota and nearby?

Hotel Carlota has an outdoor pool.

Are there restaurants at or near Hotel Carlota?

Yes, there's an onsite restaurant that offers local cuisine.

Does Hotel Carlota have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Hotel Carlota like?

Hotel Carlota is a short 4-minute walk from Paseo de la Reforma and 10 minutes' walk from Angel of Independence Monument.

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Reviews

Hotel Carlota Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers delicious food and exceptional service. (18 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Restaurant
Bathroom
Design
Bed
Trip

Reviews

Verified

10/10 Exceptional

Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
John, 5-night trip
Verified

8/10 Very good

Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Eric, 5-night trip
Verified

10/10 Exceptional

The hotel has a cool industrial feel while also being comfortable and clean. The open air courtyard in the middle was a little oasis away from the hustle and bustle on the streets. Room was just what we needed and a comfy bed. The location was great, close to all the action of Norte and Condessa but also a nice little neighbourhood . If you like to walk ( I do) you walk comfortably from Carlota easily. A great little coffee shop 3 blocks away called Voltage was a little gem in the area. Staff was all very nice and helpful.
Chris, 7-night trip
Verified

10/10 Exceptional

Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Mary, 3-night trip
Verified

8/10 Very good

Location and proximity to major retailers. Drinks were delicious too!!
Aldo Noel, 2-night trip
Verified

8/10 Very good

Great location, helpful staff, and the rooms are nice. One annoying thing was that the keycards only seemed to work properly one time. I had to change keycard more than once a day. It was also a bit noisy.
Christian, 5-night trip
Verified

10/10 Exceptional

Great staff and great location
Efrain, 4-night trip
Verified

10/10 Exceptional

Hotel Carlota was the perfect location for our first visit to CDMX and was central to most of our itinerary. The rooms are clean and as pictured–I would recommend bringing thick and comfy slippers as the floors in the room are cement. Since we were out for most of the day, we only really needed a place to sleep so the rooms worked just fine for our travel needs. I really appreciated how helpful the staff was, especially Fernando who we interacted with most days. The pool isn't deep or too big so you have to be mindful of how many people are there, but overall, the pool area is a nice place to decompress. My only regret was not taking advantage of their bike rentals.
Raymond, 6-night trip
Verified

10/10 Exceptional

Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Arturo A, 5-night trip
Verified

8/10 Very good

The hotel was good. It is located centrally and it is easy to walk around the city from there. The staff was excellent and very friendly. Our room could have been a little cleaner. The shower in particular did not seem particularly clean. There were also items left over from the previous guest in a drawer and kids drawings and crafts in the closet. We appreciated the pool and used it everyday, but multiple tiles were missing and it seems in need to some upkeep. The drinks at the bar are very expensive and I experienced the worst margarita of my life there. Overall, we would stay there again.
Dominique, 5-night trip
Verified

10/10 Exceptional

The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again.
Richard, 2-night trip
Verified

10/10 Exceptional

Very nice

Great location and very nice room. The restaurant was very nice and service was awesome!
Rian, 4-night trip
Verified

8/10 Very good

Great location, very comfortable beds and tasty, popular local cafe. Rooms have small windows onto courtyard and no view.
Scott, 3-night trip
Verified

8/10 Very good

The property was in a great location with friendly staff. There is a nice pool and restaurant in the property. The facilities however were a little dated, especially the shower heads. Otherwise, it was a pleasant stay.
Yashitha, 3-night trip
Verified

10/10 Exceptional

Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
Leonardo, 3-night trip
Verified

10/10 Exceptional

Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City!
Fernando, 1-night trip
Verified

6/10 Good

I liked the location and design. Bathrooms need to be cleaner and better towels.
Joshua, 4-night trip
Verified

10/10 Exceptional

Try the restaurants. They are awesome
Hugo, 1-night trip
Verified

8/10 Very good

2nd time in the city and really liked this property more than my last(nh hotel). Staff are great. Close to everything from nightslife to parks, food etc. Only thing I didnt like is they seem to turn off or up the ac at night.I like to sleep in the cold. Other than that id recommend staying here.
ALEX, 3-night trip
Verified

8/10 Very good

Nice hotel but every time I stay there’s something wrong with my room, whether the showers broken or this last time our aircon was so loud I could barely sleep! I wasn’t able to turn it off. The pool area is great!
Teu, 1-night trip
Verified

8/10 Very good

Would stay again

I recently stayed at Hotel Carlota for a weekend trip. The hotel itself is very clean, modern, and rooms are spacious. All the staff members were friendly and helpful!! A plus is hotel parking is free. My only complaint is I got a room facing the street which was very noisy. You could hear neighbors and cars the entire night. However I believe moving rooms could help with this. Overall I would stay again!
2-night trip
Verified

8/10 Very good

So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy!
Chris, 1-night trip
Verified

6/10 Good

The staff was friendly, and the room was very fine. However, I woke up to a roach in my room one morning that I made to kill. They staff came to clean my room and left the dead roach by the door. Besides that everything was fine.
John, 3-night trip
Verified

8/10 Very good

The location is convenient the rooms are decent, amenities are excellent. The pool gives the impression of being dirty, so you don’t really feel like going in. The staff is mostly excellent, very kind and helpful. The only strange thing was that they use the common areas to eat, and chat. When I arrived the staff was having lunch at the bar, and then i went up to a lounge area and other staff was having their lunch there, I think its uncofortable for both clients and staff.
Alfonso, 1-night trip
Verified

4/10 Fair

The staff is very helpful and nice. The hotel needs a lot of work; rusty pipes, bad quality towels, and very bad internet. I see the hotel responded to previous complaints about internet that it was addressed, the WiFi is still pretty bad. The hotel is also very noisy, they have music until late on the weekends
adel, 5-night trip