Unfortunately I had little time to shop around for somewhere else to stay for my trip to Bruges as everywhere was getting booked up quickly, I found the hotel, saw there were few rooms left, quickly checked the photos and star rating and hoped for the best ..my logic was A £300 3 star hotel can't be that bad.. cant it?
Later that day when I had more time I read the reviews and researched the hotel properly.
After reading reviews ,I discovered the 3 stars advertised were really 2 stars, and the reviews were not good at all.
Lots of negative reviews ,numerous mentions of bedbugs ,dirty rooms ,dirty bathrooms etc..
With the risk of potential bed bugs I decided not to stay there and requested A refund ,the hotels.com staff did what they could but the hotel refused to give me my money back.
An expensive lesson ,and admittedly my own fault for rushing in.
The idea of sharing our bed with bugs and infesting our home on our return put us off completely.