Experience the thrill of Shiga Kogen Ski Area at Chalet Shiga, where you can enjoy ski-in/ski-out access and relax with a cup of coffee from the on-site cafe. Take advantage of amenities like laundry facilities, a library, and free self parking. You'll also find a bar and restaurant serving local cuisine for breakfast.
Joshin'etsu-kogen National Park - 1 min walk - 0.0 km
Ichinose Family Ski Area - 1 min walk - 0.1 km
Ichinose Diamond Ski Resort - 2 min walk - 0.2 km
Yakebitaiyama Ski Resort - 8 min walk - 0.7 km
Getting around
Shinshu - Matsumoto Airport (MMJ) - 105 min drive
Yudanaka Station - 37 min drive
Iiyama Station - 59 min drive
Restaurants
山ノ内大勝軒 - 6 min drive
中国料理 獅子 - 7 min walk
SORA terrace
大勝軒 - 4 min walk
猿座カフェ (ENZA Cafe) - 16 min drive
About this property
Chalet Shiga
Placing you just steps from Shiga Kogen Ski Area, Chalet Shiga allows you more time for skiing with ski-in/ski-out access. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the coffee shop/cafe is a nice spot to grab a bite to eat. Ski passes, storage, and rentals are also available.
At a glance
DONE
Hotel size
37 rooms
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 9:30 AM
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free offsite parking nearby
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:30 AM–8:30 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Ski-in/ski-out access
Ski passes
Downhill skiing nearby
Snowboarding nearby
Working away
Meeting room
Computer station
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Ski equipment rentals
Ski storage
Snow sports gear
Facilities
Safe-deposit box at front desk
Library
Lockers available
Accessibility
Elevator
Ski
Ski-in/ski-out access
Ski passes
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Snowboarding nearby
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Slippers
Sleep well
Bed sheets provided
Freshen up
Soap
Towels
Toothbrush and toothpaste
Stay connected
Desk
Phone
More
Limited housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100 –10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 1100 per person
Renovations and closures
The property is closed in November.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Chalet Shiga Hotel Yamanouchi
Chalet Shiga Hotel
Chalet Shiga Yamanouchi
Chalet Shiga
Chalet Shiga Hotel
Chalet Shiga Yamanouchi
Chalet Shiga Hotel Yamanouchi
Frequently asked questions
Is Chalet Shiga currently open?
The property is closed in November.
Does Chalet Shiga offer free cancellation for a full refund?
Yes, Chalet Shiga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chalet Shiga?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chalet Shiga?
Yes, there's free self parking.
What are the check-in and check-out times at Chalet Shiga?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is 9:30 AM.
What is there to do at Chalet Shiga and nearby?
Have fun with onsite winter activities like skiing.
Are there restaurants at or near Chalet Shiga?
Yes, there's an onsite restaurant.
What's the area around Chalet Shiga like?
Chalet Shiga is a short 2-minute walk from Shiga Kogen Ski Area and 10 minutes' walk from Ichinose Family Ski Area.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
10
Location
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were excellent with a variety of choices and a convenient tea and coffee station. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Breakfast
Service staff
Elevator
Bus
Food
Room
Reviews
Verified
10/10 Exceptional
Feb 5, 2026
Nice room and onsen. Excellent staff. Enjoyed the food and photography exhibit.
Christopher
Christopher, 7-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Never disappoints and now renovated very tastefully. Excellent location
adrian
adrian, 7-night trip
Verified
10/10 Exceptional
Jan 23, 2024
Great location, great food. Staff are excellent.
Tomoko
Tomoko, 4-night trip
Verified
10/10 Exceptional
Feb 24, 2025
As in previous visits to Chalet Shiga, the staff were friendly and attentive, the food was great and the location excellent.
Thoroughly enjoyed it.
Leigh
Leigh, 7-night trip
Verified
10/10 Exceptional
Apr 15, 2025
FANTASTIC! What a wonderful stay and cannot wait to go back. Sato-san and the entire staff were amazing to us during our visit with them. It made it feel like home. Kudos as well to the Chef and dining staff, so glad we got the board and every meal was stellar! Amazing and cant wait to visit again soon. Thank you so much for a memorable vacation.
Mike
Mike, 6-night trip
Verified
10/10 Exceptional
Mar 2, 2024
A beautiful Japanese skiing experience. Don’t expect a party type resort, this is quiet and respectful. Loved it.
Sarah
Verified
6/10 Good
Mar 28, 2026
Pluses
Great quality ski rental on site
Pleasant staff
Excellent dinners - set menu which needs to be reserved by 5pm the day before.
Proxmity to ski slopes
Cleanliness
Minuses
Rooms are a little outdated and in need of refreshing. Mesh screens outside windows are not attached so they nearly crashed to the ground when I opened the window.
Western style room has en-suite which is very small - like an enclosed cubicle with a high step into it - similar to what you might find in a cabin of an overnight ferry.
The worst thing about the room (for me) was the constant noise of the pipes at night. There is a notice in the room to explain how the heating works and an apology for any inconvenience caused by the overnight noise.
Given that the lounge area closes at 10pm and there isn’t anything else to do in the are, there is little choice but to return to the room at 10pm - just about exactly the time the noisy pipes start!
There are no amenities in the area, it was especially hard to find somewhere other than the hotel to eat. This may be different at other times of year - maybe more is open/accessible, we were there mid March. There is a choice of other hotels (if they are open) but it will be a limited menu and the 2 we are at were very average experiences. We had a delicious platter of beef at Yakiniku restaurant.
We found one or two convenience stores (in hotel lobbies) with irregular opening times and not much stock.
Annie
Annie, 4-night trip
Verified
10/10 Exceptional
Apr 7, 2024
We loved our stay at chalet Shiga. Skiing was fantastic. The people at the chalet treated us very well, lovely authentic japenese food and setting. The location is perfect, at the bottom of ichinose. We went at the start of spring season, which did mean some of the slopes were closed, and the buses were limited. Something to be aware of. But, there was still plenty of fluffy white stuff, lifts and slopes. We didn't need to go see the snow monkeys - they came to see us 😀
Suzanne
Suzanne, 9-night trip
Verified
6/10 Good
Feb 6, 2025
We stayed in a japanese quad room with a toilet. Shower was shared (and traditional ie, no privacy). The hotel restaurant area and relax area in level 2 has been modernised but the rest of the hotel is quite dated and ready for a refresh.
Breakfast was fine and included western and Japanese dishes.
It was easy access for the buses and to the ichinose family chair lifts. As a fyi, the area is great for beginners but if you want the magic carpet, take the shuttle to prince hotel west - one stop up the road. There was a small convenience store across the road. Dining options for dinner were a bit sparse - the hotel does do dinner but we didn't choose that option.
Overall we were happy with our stay.
Natalie
Natalie, 2-night trip
Verified
6/10 Good
Jan 8, 2024
Disappointed with reception hotel staff
There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.
Suk Wai
Suk Wai, 6-night trip
Verified
10/10 Exceptional
Jan 13, 2024
Fantastic chalet. Super friendly and helpful staff. Most speak at leaat a bit of English. We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas. Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs. TV and hot water urn in the room. We had our own bathroom. Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts. Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga. We really enjoyed our stay.
Elaine
Elaine, 7-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Amazing hotel for skiing in Shigakogen resort. Ski in and ski out. We were also very happy with the quality of rental skis.
Yuri
Yuri, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Fantastic location, right opposite on of the ski lifts - with beautiful views of the mountain from our room. The room was simple but all we needed with toilet/sink and kettle. The heater was efficient, keeping us warm. The Onsen and sauna were fantastic and clean - a welcome relief from the cold to relax our tired muscles. Breakfast was excellent with a variety of choice, and the tea and coffee station was a nice addition. We enjoyed sitting in the lounge area in the morning enjoying a cup. The storeroom was very convenient for drying out our boots and boards and it was great that the hire of boots was all under one roof in the chalet. Would definitely recommend this accommodation with friendly staff!
Sophie
Sophie, 9-night trip
Verified
10/10 Exceptional
Jan 21, 2024
Good location
Philip
Philip, 8-night trip
Verified
8/10 Very good
Feb 18, 2025
Warm atmosphere
Khai Wor
Khai Wor, 10-night trip
Verified
8/10 Very good
Feb 15, 2025
Nice hotel with good options. Our room was next to the street, and because of heavy snowfall, we were considerably disturb by the machines removing snow during late night and early morning.
Henrik Duch
Henrik Duch, 6-night trip
Verified
8/10 Very good
Mar 12, 2025
A
tan nam
tan nam, 6-night trip
Verified
10/10 Exceptional
Dec 22, 2024
Share toilet is not what we expected
Kam Hung
Kam Hung, 1-night trip
Verified
6/10 Good
Jan 6, 2026
Llegamos hacer el check in y la persona en mostrador muy grosera, creo que hasta le molestaba que le preguntaras algo, no nos había tocado algo parecido aquí en Japón, pero el personal del restaurante monkey muy amables, en el primer piso del hotel puedes rentar todo los que necesites para esquiar y las pistas las tienes a pasos eso hizo que la estancia fuera más agradable
Flor olivia ortegon
Flor olivia ortegon, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
Hotel bien situe, onsen, bon restaurant et family friendly
Antoine
Antoine, 6-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Excelente chalet!
El personal muy amable. Los alimentos deliciosos. La ubicación cerca de las pistas muy bueno. Buen lugar para alojarse si deseas visitar la zona
MARIA D.
MARIA D., 2-night trip
Verified
8/10 Very good
Dec 27, 2024
清潔だよ
スキー旅行にて訪問しました。
快適で特に清潔でした。
ichishima
ichishima, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2024
朝晩の御飯が美味しかったです。一階にレン タルショップがあり、宿泊客は安く借りることが出来ました。
Ryuji
Ryuji, 3-night trip
Verified
10/10 Exceptional
Jan 3, 2023
年越しスキー
落ち着いた雰囲気で、食事もおいしくホテルの皆さんの対応も素晴らしく、心地よい時間を過ごせました。
Verified traveler
1-night trip
Verified
6/10 Good
Feb 15, 2016
Great Position for Skiing
We stayed for eight nights in Shiga Kogen for a ski holiday in early February. The position is ideal - in Ichinose across the road from the ticket office and ski lifts and a minute walk to the bus stop. Downstairs is a cool bar with nice food, drinks, video screen and the occasional band.
The hotel itself is a little dated and tired, like many in Shiga. The staff are very helpful and kind, but the room was only thoroughly cleaned every second day, and just tidied the other days. The onsen was piping hot, and great to relax sore muscles after a day on the snow. Breakfast was good, with a mixture of western and Japanese dishes. Dinner was also quite elaborate, but too many cold dishes after a long days skiing. I would try to book room and breakfast only, and eat at the bar if you can.