Opinión verificada
6/10 Buena
Andrew
14 de septiembre de 2026
There was no attended reception at 4pm when we arrived.
We had to use a machine to enter the booking name and a code to retrieve the door code for the room.
The problem is the code does not appear in the Hotels.com booking in the app. We ended up speaking to someone over an intercom who found our booking. I subsequently found the code in an email but it was a link and did not state it's importance. B&B need to improve their comms and send the code together with the original booking confirmation.





















