I stayed here because it's meant to support low-income families, but the cleanliness and strong smell of the room was disappointing. The room was only semi-cleaned—no dusting or disinfecting appeared to have been done. There were dust balls hanging from the ceiling, and the bathroom fan was completely clogged with dust. Surfaces like the countertops, nightstand, and kitchen area were visibly dirty. When I used my own Clorox wipes, they came up covered in grime.
Unfortunately, once you pay, you can't get a refund even if you decide to leave early. The only positive part of my stay was the two front desk ladies who were very kind and helpful. The manager, on the other hand, seemed more focused on leaving at 4 PM than addressing concerns. If it weren’t for the helpful front desk staff and the no-refund policy, I would have left.