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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Hotel with spa, near Castle Keep

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Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property
Point of interest
Indoor pool
Breakfast served
At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you're just a stone's throw from Castle Keep and Chinatown. Enjoy golfing on site, unwind with dry cleaning/laundry services or treat yourself to a rejuvenating spa experience at Mineral House. With an indoor pool and multilingual staff available to help plan your day out in the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $79
$94 total
includes taxes & fees
Dec 7 - Dec 8

Why we love this property

Blissful spa escape
This hotel boasts a full-service spa offering scrubs, wraps, facials, and massage therapies. A sauna, hot tub, and steam room complete the wellness experience.
Fresh flavors and drinks
This hotel offers a restaurant, a bar, and buffet breakfast. Various dining options include vegan and vegetarian choices.
Premium sleep experience
Drift into dreamland on premium Egyptian cotton bedding. Blackout drapes ensure total darkness. Room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Copthorne Hotel Newcastle
  • Parking available
  • Free WiFi
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  • Connecting rooms available
8.8 out of 10, Excellent, 1,787 reviews
The price is $75
$90 total
includes taxes & fees
Dec 25 - Dec 26
Copthorne Hotel Newcastle
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About the neighborhood

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Utilita Arena Newcastle - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • Castle Keep - 9 min walk - 0.8 km
  • St. James' Park - 11 min walk - 0.9 km
  • The Glasshouse - 13 min walk - 1.1 km

Getting around

  • Newcastle Intl. Airport (NCL) - 19 min drive
  • Heworth Station - 6 min drive
  • Newcastle Central Station - 7 min walk
  • Manors Station - 16 min walk
  • Central Station - 6 min walk
  • Central Station - 7 min walk
  • Monument Station - 12 min walk

Restaurants

  • ‪Mosaic Tap - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Gunner Tavern - ‬7 min walk
  • ‪The Dog & Parrot - ‬5 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

At Crowne Plaza Newcastle - Stephenson Quarter by IHG, you'll be just a 5-minute drive from St. James' Park and Quayside. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and Hawthorn Restaurant serves breakfast. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Central Station is 6 minutes and Central Station is 7 minutes.

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (GBP 12 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing

Working away

  • Business center
  • Meeting rooms
  • Conference center (3003 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Hawthorn Restaurant - This restaurant serves breakfast only.
The Gin Bar - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 12 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min walk) is nearby.

What is there to do at Crowne Plaza Newcastle - Stephenson Quarter by IHG and nearby?

Crowne Plaza Newcastle - Stephenson Quarter by IHG has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an onsite restaurant, Hawthorn Restaurant.

What's the area around Crowne Plaza Newcastle - Stephenson Quarter by IHG like?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is a short 6-minute walk from Central Station and 15 minutes' walk from St. James' Park. Travelers say that the hotel is in a great location.

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Reviews

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was plentiful, of good quality, and offered an excellent selection of fresh food. (46 reviews)
  • The spa facilities, including pool, steam room, and jacuzzi, were a highlight of the stay, offering a relaxing and enjoyable experience. (28 reviews)
  • The pool was a great way to cool down, with many guests enjoying its use and appreciating its cleanliness. (21 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Food
Bed
Lobby
Bathroom
Bar

Reviews

8/10 Very good

Nice room, very clean and complimentary prosecxo on check in was a lovely touch
Rachel, 1-night trip

10/10 Exceptional

Room was clean and comfortable great location. Nice to have a swim in the morning also
Wayne, 2-night trip

10/10 Exceptional

Reception staff were great
Richard, 1-night trip

10/10 Exceptional

Reception staff friendly and efficient. Room was perfect
Alex, 1-night trip

8/10 Very good

The room inside was clean and tidy. But very unkempt on balcony covered in bird poo and very dirty
Margaret, 2-night trip

8/10 Very good

Was only there one night but wouldn't hesitate to book again
Mr.K J, 1-night trip

10/10 Exceptional

Very clean nice size
Carrie, 1-night trip

10/10 Exceptional

Great place to stay
Alvin, 1-night trip

10/10 Exceptional

Lovely hotel with fantastic facilities.
Beth, 1-night trip

8/10 Very good

Good location, good value!
Huiming, 1-night trip

10/10 Exceptional

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel
Jemma, 1-night trip

10/10 Exceptional

An excellent place to stay with your family.
Alan, 1-night trip

10/10 Exceptional

Well located

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.
Kevin, 1-night trip

8/10 Very good

Good parking, easy walk into town centre. Staff very friendly
Andrew, 1-night trip

10/10 Exceptional

Location to the station, very convenient. Quiet location by close to every we wanted
Christine, 2-night trip

10/10 Exceptional

Great location near Train Station. Rooms big and beds very comfortable
gary, 2-night trip

10/10 Exceptional

Excellent hotel, staff were very helpful and room was top notch. Great location that is near train station.
Stephen, 2-night trip

8/10 Very good

The place got nice decorations, clean, nice swimming pool, big room.
Supapan, 2-night trip

10/10 Exceptional

Good hotel

Good hotel, clean comfortable and good location. Parking is next door multi storey but tight access road.
Craig, 3-night trip

10/10 Exceptional

brilliant hotel

I have stayed here a few times now and have never been disappointed. This hotel is excellent, always book a spa day as well it is amazing and so relaxing. Great staff, food and the hotel is spotless. Highly recommend.
Mary, 1-night trip

10/10 Exceptional

Comfortable hotel handy for the city and station.

Good hotel, feels quite new, well equipped, clean, well situated for the city, very friendly staff, check in very good.
Richard, 1-night trip

10/10 Exceptional

Great stay

Such lovely, friendly staff in all areas. Beautiful room, great shower, well resourced. Fabulous breakfast. It was all great!
Wendy, 1-night trip

8/10 Very good

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.
Nigel, 1-night trip

10/10 Exceptional

Everything was excellent from the spa to bar and restaurant.
Caroline, 2-night trip

10/10 Exceptional

Absolutely first class Staff were very friendly and knowledgeable Local information on a qr code was a great idea we discovered a great library through it Access to the pool and spa was included in our price Location was excellent
Peter, 1-night trip