Sankt Alban's Novotel Basel City offers a unique blend of eco-friendly living and modern comforts. Take in the serene atmosphere on the garden terrace, explore nearby Basel Zoo or unwind with a book from the library. Bike rentals and an electric car charging station make this hotel an ideal retreat for nature lovers.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
24-hour room service
5 meeting rooms
Terrace
24-hour front desk
Garden
Library
Computer station
Feel at home (6)
Playground on site
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
The current price is $166
$166
$183 total
includes taxes & fees
Jun 6 - Jun 7
Why we love this property
Mindful dining options
Savor mindful meals at the restaurant and bar. The buffet breakfast offers vegetarian, vegan, organic, and locally-sourced options.
Sleep in style
Blackout drapes ensure night-long slumber at this hotel. A complimentary minibar with select items awaits, while 24-hour room service satisfies cravings.
Located near a train station, Novotel Basel City is a great choice for a stay in Basel. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff. Public transportation is close by: Bhfeingang Gundeldingen Tram Stop is just 14 minutes by foot.
At a glance
DONE
Hotel size
145 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 26 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Playground
Toys
Working away
5 meeting rooms
Computer station
Conference space (2066 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board (on request)
Dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 31 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Self parking costs CHF 26 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel
Frequently asked questions
Does Novotel Basel City offer free cancellation for a full refund?
Yes, Novotel Basel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Basel City?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night.
Is parking offered on site at Novotel Basel City?
Yes. Self parking costs CHF 26 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Basel City?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Novotel Basel City?
No, this hotel doesn't have a casino, but Grand Casino Basel (6-min drive) and Casino Barriere De Blotzheim (13-min drive) are both nearby.
What is there to do at Novotel Basel City and nearby?
Novotel Basel City has a fitness center and a garden.
Are there restaurants at or near Novotel Basel City?
Yes, there's an onsite restaurant.
What's the area around Novotel Basel City like?
Novotel Basel City is in Sankt Alban, a short 1-minute walk from Basel University and 9 minutes' walk from BIS Tower.
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Reviews
Novotel Basel City Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.0
Location
9.0
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for its variety, freshness, and quality, with many guests raving about the self-serve pancake machine. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Train station
Amenities
Bar
Air conditioning
Lobby
Internet
Reviews
Verified
10/10 Exceptional
Dec 29, 2025
Excellent with great staff and location
candace
candace, 3-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Clean and tidy hotel
Beth
Beth, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Great location,
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
everything is prefect, the breakfast was really good, the staffs was nice
Hoi Kwan
Hoi Kwan, 1-night trip
Verified
8/10 Very good
Mar 29, 2026
Clean room, just very warm and stuffy. Air con turned on as low as it went but rooms were still very warm. Good WiFi and amenities in the room.
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Staff were brilliant, really helpful.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
May 26, 2025
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
keith
keith, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2024
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Fiona Mary
Fiona Mary, 2-night trip
Verified
8/10 Very good
Jul 3, 2025
It was very comfortable as expected for a 4 star Novotel. Great service also.
Ange
Ange, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Lais
Lais, 3-night trip
Verified
10/10 Exceptional
Dec 31, 2023
Nice location to visit Basel
Benjamin
Benjamin, 3-night trip
Verified
10/10 Exceptional
May 5, 2025
Easy and convenient for the city and airport
Elena
Elena, 1-night trip
Verified
8/10 Very good
Dec 30, 2025
Excellent location. 11 min walking from the train station and 5 mins with the tran num 11.
The city center is at 10 min in the tran 15, the stop is a just in the corner of the hotel.
My only complain, the sofa bed was horrible, cool (leather) and small. Sugestión: pillow-top or extra duvet.
Heidi
Heidi, 3-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Centrally located. Clean and very accessible to public transportation
Jose Ian
Jose Ian, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2024
Great location and near public transit
Parag
Parag, 3-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Amazing staff in the reception. The room was clean and well maintained, but the bed was to soft for us. Breakfast was great. Location was ok, a short walk or tram ride from the train station, and a short tram ride to the city center.
Henrik
Henrik, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2024
Good transport links, friendly staff and clean rooms
Nazuma
Nazuma, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Everything was ok, just the cleaning of the room that sometimes wasn't so good.
Rafael
Rafael, 4-night trip
Verified
10/10 Exceptional
Dec 21, 2023
The staff at the reception were extremely helpful!
Kerry
Kerry, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2024
SUPERB HOTEL
Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Helen
Helen, 3-night trip
Verified
8/10 Very good
Sep 5, 2025
By far the best hotel we stayed at in Europe. After this we would like aim for this Novotel Chain. They facility and Breakfast were good and well balanced. A reasonable bar in the lobby as well. They offered free Tram tickets to down town as they said not very vehicle friendly. We had to leave following day so did not try them.
Glenn
Glenn, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2025
I liked that there was a fridge in the room.
Debra
Debra, 7-night trip
Verified
10/10 Exceptional
Aug 1, 2023
Nice, clean hotel within walking distance of train station.Conveniently located to tram line for quick and easy transport to the old town. Good choices at breakfast too. Would recommend.
Nigel
Nigel, 1-night trip
Verified
10/10 Exceptional
Jul 18, 2024
Slightly overpriced but good hotel and great staff
Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.