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Aparthotel

Pacific Sands Apartments

4.5 star property
Luxury beach aparthotel with outdoor pool, near Harrup Park

Choose dates to view prices

Near the vibrant Mackay Enertainment and Convention Centre, Property Vine - Pacific Sands offers a serene oasis with an outdoor pool and lush garden. Relax in your accommodation with free WiFi or stay active with bike rentals or access to a nearby health club.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 51 apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Air conditioning
  • Garden
  • Vending machine
  • Laundry service
  • Picnic area
  • Barbecue grills
  • Luggage storage

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $120
$132 total
includes taxes & fees
Jun 7 - Jun 8

Why we love this property

Luxury blackout havens
Curated with individual decor, this luxury aparthotel surrounds guests with elegance. Blackout drapes ensure complete darkness for the perfect rest.
Luxury garden escape
Wander through a charming garden at this luxury aparthotel. Thoughtfully curated decor elevates the aesthetic and creates a serene atmosphere.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room | 32-inch Smart TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, laptop workspace

Apartment, 2 Bedrooms

  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Executive Room with Balcony

Individually decorated, individually furnished, laptop workspace

King Executive Room with Balcony

  • Lake view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Room Studio

King Room Studio | Individually decorated, individually furnished, laptop workspace

King Room Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

Executive Studio | Individually decorated, individually furnished, laptop workspace

Executive Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Individually decorated, individually furnished, laptop workspace

Executive Apartment, 2 Bedrooms

  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms (Interconnecting)

Individually decorated, individually furnished, laptop workspace

Apartment, 3 Bedrooms (Interconnecting)

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Interconnecting)

Individually decorated, individually furnished, laptop workspace

Apartment, 2 Bedrooms (Interconnecting)

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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8.6 out of 10, Excellent, 322 reviews
The price is $63
$69 total
includes taxes & fees
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About the neighborhood

Map
3 Kirribilli Avenue, East Mackay, QLD, 4740

What's nearby

  • Town Beach - 13 min walk - 1.2 km
  • Ken Burgess Orchid House - 15 min walk - 1.3 km
  • Harrup Park - 3 min drive - 2.3 km
  • Bluewater Lagoon - 4 min drive - 3.3 km
  • Mackay Marina Village & Shipyard - 10 min drive - 9.2 km

Getting around

  • Mackay, QLD (MKY) - 9 min drive
  • Mackay Station - 9 min drive
  • Nabilla Station - 23 min drive
  • Mapalo Station - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mojos - ‬3 min drive
  • ‪Metropolitan Hotel - ‬2 min drive
  • ‪Woodman's Axe - ‬3 min drive
  • ‪The Cheesecake Shop Mackay - ‬16 min walk

About this property

Pacific Sands Apartments

At Pacific Sands Apartments, you'll be just a 5-minute drive from Mackay Enertainment and Convention Centre and Harrup Park. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Apartments feature conveniences like kitchens, along with Smart TVs and free WiFi. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 51 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3.52 percent for credit card payments
    • The front desk is open Monday to Friday (8:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cleaning supplies
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Toilet paper
  • Shampoo
  • Hair dryer

Entertainment

  • 32-inch Smart TV with digital service

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Vending machine
  • Restaurant dining guide
  • Reception hall

Location highlights

  • Near the ocean
  • Near the sea
  • Near the airport

Things to do

  • Outdoor pool access nearby
  • Health club access nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 51 rooms
  • 8 floors
  • Built in 2015
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 150.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.52 percent

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Frequently asked questions

Does Pacific Sands Apartments offer free cancellation for a full refund?

Yes, Pacific Sands Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pacific Sands Apartments?

Yes, there's an outdoor pool.

Are pets allowed at Pacific Sands Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Pacific Sands Apartments?

Yes, there's free self parking.

What are the check-in and check-out times at Pacific Sands Apartments?

Check-in start time: 2:00 PM; Check-in end time: 5 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Pacific Sands Apartments and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a picnic area and a garden. Pacific Sands Apartments also has access to a nearby health club.

Does Pacific Sands Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Pacific Sands Apartments like?

Pacific Sands Apartments is in East Mackay, a short 9-minute drive from Mackay, QLD (MKY) and 13 minutes' walk from Town Beach.

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Reviews

Pacific Sands Apartments Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Location
Store
Parking
Shower
View
Value
Apartment

Reviews

Verified

10/10 Exceptional

Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Sam, 1-night trip
Verified

10/10 Exceptional

Was a good place to stay
Bruce, 1-night trip
Verified

8/10 Very good

Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Ebelina, 4-night trip
Verified

10/10 Exceptional

Excellent place to stay, well maintained, clean, tidy and quiet
Brady, 2-night trip
Verified

10/10 Exceptional

Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Kingsly, 4-night trip
Verified

10/10 Exceptional

Pleasant views of the sand dunes and beach in the distance.
Judith Elizabeth, 3-night trip
Verified

10/10 Exceptional

Staff waa great. Would definitely recommend.
Ernst, 3-night trip
Verified

10/10 Exceptional

Comfortable and modern
Janet, 2-night trip
Verified

10/10 Exceptional

Staff were amazing very polite abd professional. Not enough close by eateries or bars.
William, 7-night trip
Verified

6/10 Good

Check in was quick and easy, great off street parking. Unit was clean and serviceable, good elevator accessibility. Great views and access to big walking path. Bed was a bit hard, but nice pillows, doona and towels. Kitchen worked well, overall, good accommodation.
Allison, 2-night trip
Verified

8/10 Very good

Excellent customer service team
Chentelle, 3-night trip
Verified

8/10 Very good

It was close to work for me and close to go fishing. Staff were all great! I was missing a frying pan, but when i advised them i got one straight away.
Christopher, 5-night trip
Verified

6/10 Good

I’ve stayed here many times over the past 8+ years and have always appreciated the location and the consistently friendly, helpful reception team. However, the last two stays have been disappointing. The rooms feel very aged, which would be fine if they were properly cleaned. Unfortunately, our most recent room had lumpy, worn-out bed, stained furniture with crumbs and dirt, and the bed itself had hairs and other debris on it. The kitchen in the one-bedroom unit was also poorly stocked, with only one fork and one drinking glass. While the view remains a highlight and the air-conditioning filters were clean, the overall condition and cleanliness of the rooms make me question whether they are being adequately serviced between guests. At this point, I’m not sure I would return unless improvements are made.
Ryan, 2-night trip
Verified

8/10 Very good

Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet.
David, 6-night trip
Verified

6/10 Good

The apartment we had this time was smaller and outdated than the one we had two years ago. Parking on-site problematic but off street parking appeared safe. Comfortable beds was a plus.
Kathryn, 2-night trip
Verified

6/10 Good

Condition of the property/rooms is not as good as photos show. Outside noise from cleaners and other guests - definitely not soundproof rooms. Toilet ran all day/night making water hammer noise. Cutlery and plates needed washing. Parking was good with adjacent vacant lot.
Lynette Amy, 2-night trip
Verified

6/10 Good

Not cleaned well and not enough utensils
alan, 5-night trip
Verified

6/10 Good

Room was great few stains on carpet and bed. The thing that made it awful was that the room stank of cigarettes and alcohol coming from the other room. it was so bad it burnt my nostrils and I had a horrible sleep. I was very busy while I was in town so didn’t have a chance to talk to staff for a new room or for a refund so I could go somewhere else. It’s like the air is connected somehow cause the bathroom was the worst in the morning and the alcove you walk in first that joined two apartments. Lounge worse at night. I emailed them and let them know but I had to go to my meeting and had to leave town for a 4hour drive home the same day. I never heard back from them.
Jaana, 1-night trip
Verified

4/10 Fair

-clean and quiet -reasonably priced -not located near shops (short drive to CBD) -very poor communication -broken lockbox so very stressful after hours check-in trying to find the person I'd called an hour previously giving them our eta but who left the phone downstairs so we couldn't reach them for several minutes (reception unmanned after 5pm) -room without a view (only windows were at top of wall so dont book if you're claustrophobic) - and no, we didnt know this from the photos online.
Michael, 2-night trip
Verified

6/10 Good

The apartment was nice enough, very basic. Some maintenance is needed though. Entrance door to the apartment sticks and needs to be fixed, so does the balcony screen door - we couldn’t get it to slide across . The air conditioning units are broken so you can’t change the air flow. The pool area looks pretty bad with the plastic plants, the only live healthy plants are the weeds. Trying to get into the car park is hard when the reader at the gate leans away from the car… We found it was much cheaper to book through Wotif than what was quoted from Property Vine direct, and you don’t get much for the amount you pay. The location is the best thing about the place.
Kerry, 7-night trip
Verified

10/10 Exceptional

Always an amazing stay
Jayden, 2-night trip
Verified

10/10 Exceptional

Staff where amazing
John, 1-night trip
Verified

8/10 Very good

Great place to stay but the experience is let down by terrible WiFi
Mathew, 3-night trip
Verified

8/10 Very good

Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer.
Steve, 3-night trip
Verified

8/10 Very good

Good location. Generally ok. Was not proved with enough toilet paper etc. had to ask. kitchen was poorly equiped
Stephen, 7-night trip