Our first room smelled bad, had a leaking AC that flooded half the room (carpet soaking wet), cobwebs in the bathroom, and a toilet that rocked. I reported the leaking AC and the wet carpet, and was asked if I was “okay” with the hotel doing nothing. I said that I expected the AC to be fixed and the water extracted. We were gone the entire day (left at 8, back at 6) and all they did was put two towels down the the AC unit. Carpet was still soaking wet and the room smelled like a basement. I went back to the front desk and asked what had been done to fix the issue; the person at the desk simply told me that she was “not informed about my issue” and said putting towels down was probably all they could do. After I kept asking for a solution, she offered another room which had two smaller beds (not the king bed I paid for). We accepted - because what else could we do - and the second room was fine; nothing special, but no leaking AC! They advertise a continental breakfast, which consists of cereal and packaged danishes. They have an in-house restaurant that advertises a breakfast buffet on weekends; we tried to eat there and found that there was no breakfast buffet setup, but there WAS the dinner buffet from the night before - still sitting in all the pans from the night before, Disgusting. Not sure how this place got a rating of “very good.”