Si te hospedas en Aqua Viva Tulum, te encontrarás a 15 minutos en auto de Pirámides mayas de Tulum y de Playa de Tulum. Prepárate para relajarte en el spa con servicios de spa. Además, recomendamos visitar el restaurante para comer algo rico. También hay una piscina al aire libre, un bar y un jardín.
Centro de salud y bienestar Holistika Art Walk - 3 min en auto - 1.8 km
Pirámides mayas de Tulum - 12 min en auto - 6.3 km
Playa Paraíso - 13 min en auto - 7.8 km
Opciones de transporte
Aeropuerto Internacional de Tulum (TQO) a 42 minutos en auto
Aeropuerto Internacional de Cancún (CUN) a 98 minutos en auto
Traslado desde/hacia el aeropuerto
Restaurantes
mera - 7 min a pie
El Camello Jr - 4 min a pie
Burrito Amor - 9 min a pie
Palma Central - 5 min a pie
El Agavero - 7 min a pie
Acerca de esta propiedad
Aqua Viva Tulum
Si te hospedas en Aqua Viva Tulum, te encontrarás a 15 minutos en auto de Pirámides mayas de Tulum y de Playa de Tulum. Prepárate para relajarte en el spa con servicios de spa. Además, recomendamos visitar el restaurante para comer algo rico. También hay una piscina al aire libre, un bar y un jardín.
Datos generales
DONE
Tamaño del hotel
9 habitaciones
Cuenta con 1 piso
DONE
Check-in/check-out
Horario de check-in: 14:00-21:00
Edad mínima para hacer el check-in: 18
Check-out: 11:00
DONE
Instrucciones especiales para el check-in
La recepción está abierta todos los días, de 08:00 a 18:00.
Los huéspedes deben contactar al hospedaje con anticipación para recibir las instrucciones sobre el check-in. La recepción tiene un horario limitado.
Comunícate con la propiedad con anticipación para organizar el check-in. Utiliza la información incluida en la confirmación de la reservación.
Si tienes previsto llegar después de las 00:00, comunícate con la propiedad con anticipación. Utiliza la información incluida en la confirmación de la reservación.
Si tienes alguna duda, comunícate con la propiedad usando los datos de contacto que aparecen en la confirmación de tu reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
DONE
Requisitos para hacer el check-in
Es obligatorio dejar un depósito en efectivo para cubrir gastos imprevistos
Es posible que se solicite una identificación oficial válida
La edad mínima para hacer el check-in es de 18 años
DONE
Niños
Cunas no disponibles
DONE
Mascotas
Se aceptan mascotas sin cargo
WIFI
Internet
Wifi gratis en las zonas comunes
Wifi gratis en las habitaciones
LOCAL_PARKING
Estacionamiento
Estacionamiento sin valet parking gratuito en la propiedad
DONE
Traslados
Servicio de traslado desde/hacia el aeropuerto*
Servicios en la propiedad
Alimentos y bebidas
Desayuno incluido
Restaurante
Bar
Parrillas
Trabajo a distancia
Salas de reuniones
Servicios
Recepción con horario limitado
Asistencia turística y para la compra de entradas
Servicio de tintorería/lavandería
Instalaciones
1 edificio
Jardín
Piscina al aire libre
Servicios de spa
Servicios de la habitación
Entretenimiento
Canales de televisión premium
Para tu comodidad
Ventilador de techo
Higiene
Secador de pelo (previa solicitud)
Toallas
Opciones de conexión
Wifi gratis
Más
Todos los días
Características especiales
Spa
Relájate y disfruta de los servicios de spa en la propiedad.
Cargos y políticas
Extras opcionales
Se ofrece un servicio de traslado desde/hacia el aeropuerto por un costo adicional.
Política
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.
Este establecimiento solicita un depósito que debe hacerse efectivo dentro de las 48 horas siguientes a todas las reservaciones en las que el pago se vaya a hacer en el establecimiento y no al momento de hacerla.
También se le conoce como:
Aqua Viva Tulum Hotel
Aqua Viva Tulum Tulum
Aqua Viva Tulum Hotel Tulum
Preguntas frecuentes
¿Hay una piscina en Aqua Viva Tulum?
Sí, hay una piscina al aire libre.
¿Se aceptan mascotas en Aqua Viva Tulum?
Sí, se aceptan mascotas sin cargo.
¿Cuáles son los horarios de check-in y check-out en Aqua Viva Tulum?
Horario de check-in: 14:00-21:00. Check-out: 11:00.
¿Qué actividades hay para hacer en Aqua Viva Tulum y sus alrededores?
Aqua Viva Tulum cuenta con una piscina al aire libre, servicios de spa y un jardín.
¿Hay restaurantes en Aqua Viva Tulum o en los alrededores?
Sí, hay un restaurante en la propiedad.
¿Cómo es la zona donde se encuentra Aqua Viva Tulum?
Aqua Viva Tulum se encuentra en Centro de Tulum, a tan solo 16 minutos a pie de Parque Dos Aguas.
Opiniones
Opiniones de Aqua Viva Tulum
7,0
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
7,4
Limpieza
5,4
Ubicación
7,2
Personal y atención
7,8
Estado de la propiedad e instalaciones
Opiniones
Opinión verificada
6/10 Buena
11 de febrero de 2017
Hotel agradable
El cuarto con baño compartido es exageradamente pequeño y el ventilador no es suficiente
Cliente verificado
Opinión verificada
10/10 Excepcional
26 de julio de 2016
Excelent place, amazing vibes!!!
Greate place! amazing and kind service, with a nice pool and big kitchen.
The minimal design is very sofisticated and quite comfortable. We will stay in this hotel every time we go to Tulum!
Alberto
Opinión verificada
10/10 Excepcional
18 de abril de 2017
So much more than a hotel!
If you're used to box-standard, soulless hotel service, this may not be the place for you. My wife and I spent a week here and by the time we left were referring to the staff as our Superfriends because they were so warm, helpful, friendly and made the place feel like home for us. It is also clear that being there is more than a job for them - they give the place such a constant personal touch. Can't say enough about them.
The hotel itself is beautiful - minimalist architecture/setup that really fostered an air of tranquility and peace. Our room had a comfy bed, plenty of storage space, and a great bathroom with two shower heads, a large stone tub, two sinks and a toilet in a separate room. Through a side door was a small outside space just for us with a private hammock. It had A/C and a fan and both did their jobs just fine.
The pool is a nice size and was fun to take a dip in. There are other hammocks strewn about the grounds as well as yoga space if that's your thing. The kitchen/communal area is lovely. We were encouraged to use the kitchen like it was our own. They will also cook you something awesome if you ask nicely. There is a great fire pit too!
It is close to good food and not far from the beach (we rented a scooter which made every trip everywhere very short) but in a quiet part of town so when we came home we felt very much like we were escaping reality. It really is a very relaxing place and we can't wait to go back.
Craig
Opinión verificada
10/10 Excepcional
1 de abril de 2017
For the weary traveler
This eco-hotel is only 10 minutes from the beach and a must recommend for unpretentious travelers. They are a genuinely friendly staff who take pleasure in the art of detail. The rooms are modern, inviting, and simple, so that your experience is focused on relaxing and removing unnecessary distraction from your stay. Simplicity is the key word.
Breakfasts were incredible! The food is healthy and delicious. Not for the Boho-chic trendsetter who brings lots of baggage. This place is for people not looking for that trendy, uber-swanky Tulum experience.
Albert
Opinión verificada
8/10 Muy buena
15 de febrero de 2017
Fint och rent hotell
Personalen lovade att finnas till hands i receptionen när vi skulle checka ut vid 06:30 på morgonen. Fanns ingen där. De lovade även att beställa en taxi till oss kvällen innan då vi skulle iväg tidigt. Ingen taxi väntade på oss heller. Utcheckningen va helkass. Men väldigt trevlig och hjälpsam personal annars! Mycket fint boende!
Cliente verificado
Opinión verificada
2/10 Mala
16 de enero de 2017
AWFULL EXPERIENCE
We were extremely disappointed with our accommodations. 1st we booked this place because it advertised "Premium Channels" on TV. As my husband wanted to watch "Australian" open. When we got there there was NO TV. We were told they did have a large TV but only in common area for Dec and they had taken it down. You could just walk around the bed. The bed was about 3 and a half feet off the ground so you could not really sit on it. There were NO chairs in the room to sit on. There was a hammock on the front porch but no chairs. There were only very small mood lights that ran along the top of the wall on two sides. There was no other lights and it was impossible to see at night to read. The bathroom also had access from other rooms. The breakfast consisted of weak coffee, fruit, cereal and white bed for toasting. The staff told us they would move us to a larger room but we had to wait two days. When the 2 days passed they told us we would have to wait 2 more days. They refused to give us a full refund on the basis of "false" advertising and kept 50% of our money, of which we had paid in cash for 7 nights. When it rained the whole outside was flooded and the walking paths were very slippery. We moved to a 2 bedroom penthouse with jacuuzi, full kitchen, Real Premium channels on the TV for only 20$ more a night.
Paula
Opinión verificada
4/10 Regular
1 de marzo de 2016
Dont waste your time!
Very difficult to find as no signs outside the front. You can only pay for accomodation with cash, no cards excepted. Our room was TINY! Literally the length and width of the bed. The only way to open our suitcase was to put it on the bed and then keep in under the bed. Very difficult for us to both be in the room at the same time. It was stinking hot when we were there and all we had in the small room was a ceiling fan that sounded like a jet plane about to take off. it was that load neither of us got any sleep. No curtains on the window so the room is constantly light. We had to share a bathroom which was not mentioned anywhere when we booked this place which was inconvenient. Average breakfast. Dirty pool. We wanted to go for a swim but the pool was full of leaves and dead mosquitoes. 10min walk into town. This place definitely isn't hotel standard, its a hostel.
Cliente verificado
Opinión verificada
6/10 Buena
5 de enero de 2016
Really beautiful, location not ideal
The suite is really beautiful. We loved the minimal design, the spacious bathroom, and the great decor. Pool and bonfire are lovely and the space has a great feel. Location is not ideal—convenient to walk into town but a long ways from the beach, in a run-down area. Staff is very friendly but service is a little lacking... Wasn't clear if they were there working or just hanging out or sometimes not there at all. There are no signs for the hotel and most taxi drivers don't know it; use the restaurant Don Diego de la Selva as a landmark to find it.
Kelsey
Opinión verificada
6/10 Buena
4 de enero de 2016
Beautiful, but minimal hotel amenities/service
Aqua Viva is absolutely gorgeous; if you're a design/architecture buff, you'll love it. Unfortunately in terms of standard hotel amenities it falls a little short. If you're just looking for a place to crash and maybe meet other young travelers, it's probably great, but we found that the service was below expectations for the price. The staff is very nice, but our room wasn't cleaned once, the shared bathroom was pretty filthy, and there was an evening we waited 2 hours before we found someone who worked there to get fresh towels. It was also quite noisy as staff were up late playing music in the common area. The suites are really stunning and comfortable, very spacious with a/c and a large bathroom/shower, but note that the "double room" is not a double room-- it's 2 twin bunks with little space for luggage and is quite hot and uncomfortable. The location is close to the town of Tulum so not inconvenient, though it's definitely in a very poor residential area. It's about a 100 peso taxi ride or an hour's walk to the beach. The pool and bonfire area are lovely and there are hammocks for lounging, plus an outdoor TV with Apple TV that was nice to be able to use. Most taxi drivers don't know the hotel and it has no sign-- use Don Diego de la Selva as a landmark and look for the high white walls and wooden gate.