Located in Newcastle West, The Star Apartments offers upscale comfort with a convenient laundry facilities and relaxing atmosphere. Enjoy a meal at the on-site restaurant or unwind with a drink at the bar. With free WiFi and express check-in/check-out, guests have praised the seamless experience.
When you stay at The Star Apartments, you'll be within a 10-minute drive of Newcastle Beach and John Hunter Hospital. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
At a glance
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Hotel size
8 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (AUD 25 per night)
Onsite parking limited
Offsite parking within 394 ft (AUD 25 per night)
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Restaurant
Bar/lounge
Services
Laundry facilities
Facilities
Built in 2015
Accessibility
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Washer and dryer
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Shower only
Shampoo
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping (surcharge)
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Optional extras
WiFi is available in guestrooms for AUD 30 per night (rates may vary)
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of AUD 20 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)
Credit card charges are subject to an extra charge
Housekeeping is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for AUD 15.0 per night
Parking
Self parking costs AUD 25 per night
Parking is available nearby and costs AUD 25 per night (394 ft away)
Guests must contact this property in advance to reserve onsite parking
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Onsite parking is available for the Apartment, 2 Bedrooms only.
Also known as
Star Apartments Apartment Newcastle West
Star Apartments Newcastle West
Star Apartments castle West
The Star Apartments
The Star Apartments Hotel
The Star Apartments Newcastle West
The Star Apartments Hotel Newcastle West
Frequently asked questions
Does The Star Apartments offer free cancellation for a full refund?
Yes, The Star Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Star Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Apartments?
Yes. Self parking costs AUD 25 per night. Parking spots may be limited.
Is airport shuttle service offered by The Star Apartments?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Star Apartments?
Check-in start time: 3:00 PM; Check-in end time: 8:30 PM. There's a charge of AUD 20 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near The Star Apartments?
Yes, there's an onsite restaurant.
Does The Star Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around The Star Apartments like?
The Star Apartments is in Newcastle West, a short 8-minute walk from Newcastle Interchange Station and 5 minutes' walk from NEX.
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Reviews
The Star Apartments Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.6
Location
6.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 23, 2024
Central to city, and cafes
David
David, 3-night trip
Verified
8/10 Very good
Aug 25, 2024
Its spacious apartment and centrally located
Nice for a group of friends or big families,
Was delayed getting gate and door code but all sorted after a few phone calls thanks
Maria Carolina
Maria Carolina, 1-night trip
Verified
6/10 Good
Jan 22, 2025
Room was made up nicely, but didn't look like it had been cleaned properly before we attended. Floor hadn't been vacuumed, quilt cover was stained, "droplets" around the toilet bowl, there looked to be blood on the roller blind. The main window from the foyer had a see through blind, so not the best for privacy. Decent sized room for the price. Great location. Called to confirm the booking and was given early access to room. Didn't have much to do with the staff outside of the booking confirmation, but the limited communication was very professional and helpful.
Colby
Colby, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2026
Yes
Rachel
Rachel, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2024
Great spot near Civic Theatre
Wendy
Wendy, 1-night trip
Verified
8/10 Very good
Jan 24, 2023
Nice and central in newcastle.Quiet location,good size apartment.will use again.
susan
susan, 2-night trip
Verified
10/10 Exceptional
Apr 28, 2025
People on the street can see right in bedroom windows as they walk past.
Joel
Joel, 1-night trip
Verified
8/10 Very good
Jul 6, 2022
The property is well situated in Newcastle and convenient to a number of dining options. Only trouble was with the airconditioning - one room it wouldn't turn on and the other it wouldn't turn off.
Fiona
Fiona, 3-night trip
Verified
2/10 Poor
Dec 9, 2022
Cleaning should be a priority and actually supplying a room that is advertised. Pillow was lovely though.
Renee
Renee, 1-night trip
Verified
2/10 Poor
Jan 6, 2025
Do NOT stay at this property. Noisy bar next door and music only stopped at 1.00am. Asked for a refund and flatly refused.
Matthew
Matthew, 1-night trip
Verified
2/10 Poor
Jan 31, 2024
Interstate place, ground floor backed on to a noise street, water leaks across kitchen and woke to cockroaches in the lounge. Shower ran cold
Verified traveler
1-night trip
Verified
2/10 Poor
Mar 31, 2025
0/10 Do not stay here!!!! Rooms are directly next to a bar - noisey until the early hours. Too many different codes to get in and out. No parking. Had to contact help x3 to enter. Dirty - cockroaches, remnants of the mop wrapped around the furniture, very tiny and nothing like the images in real life. Stay elsewhere!!!
Trudi
Trudi, 1-night trip
Verified
6/10 Good
Sep 24, 2022
Overall disappointing. The property felt tired and worn. It took an hour to get the air con working which ended up needing to be reset via the remote. Small cockroaches appeared when I sat on the lounge. I was informed no parking was available yet the carpark was less than half full all night.
Nicole
Nicole, 3-night trip
Verified
2/10 Poor
Dec 29, 2023
This property is nothing like the photos- definitely overpriced and not well managed or cleaned. The foyer and corridor leading to apartment is smelly and filthy. The apartment smelt of previous cooking and you couldn't open windows- no flyscreens but mosquitos. No furniture or comfort- one couch for three people - dirty carpet. No lift so 90yr old had to use stairs.
Letitia
Verified
6/10 Good
Jul 25, 2022
These apartments were clean and comfortable but were completely uninspiring (black furniture, no artwork) and nothing to make them even a little bit sustainable - no recycling bins, a massive chux cloth per stay which gets thrown out, single use plastic body care bottles etc.
Also, I was put on hold for 30 mins several times when I tried to call the off-site receptionist and couldn't get through - gave up.
Julie
Julie, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2022
Space and location are great.
Gisella
Gisella, 1-night trip
Verified
6/10 Good
Jan 13, 2022
Good location
Wendy
Wendy, 6-night trip
Verified
2/10 Poor
Dec 6, 2021
I had 2 bookings back to back but never going back there again
Momeem
Momeem, 4-night trip
Verified
8/10 Very good
Nov 29, 2021
The pillows
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2021
The staff deserve a huge praise, they are so welcoming and helpful and make it such an easy stress free stay . The apparent was excellent and spotless, like I said from the amazing staff on the phones to the cleaning staff thank you a very well run service ⭐️⭐️⭐️⭐️⭐️
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2021
Room was clean and comfortable, I was very happy with the room and service from the staff on the phone , they were so welcoming and helpful and I enjoyed yet another happy stay here, thank you to all staff 😊
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2021
the transaction and communication was so easy and made it so easy the communication with the codes ect made it so easy , honestly after trying the place out i'm impressed and am on my third stay there now , hats off to them give yourselves a pat on the back .Super helpful support from staff on the phone. from 1 happy Customer , Mark
Mark
Mark, 1-night trip
Verified
8/10 Very good
May 6, 2021
Location was great. Staff we encountered via phone were quite abrupt. Parking was advertised as included and we had to pay $20 per night. No apology, just a rude manner. Price was right overall.
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 24, 2021
Great location and comfortable accommodation. Near some great places to eat and close to shops if you need to stock up on groceries.
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 5, 2021
The room was nice, easy access, close to everything. Do recommend. Only concern is the holding deposit that was required came out as pending the morning of our arrival and then we were told it would be back in our account after check out. Now the deposit has been completely drawn from our account. This maybe needs to be assessed, apart from this slight inconvenience everything was good.