Surrounded by the beauty of Parco Ciani and the Lugano Arte e Cultura, B5 Boutique Hotel Lugano offers a chic retreat. Explore on-site designer stores, unwind in the garden or art gallery, and stay connected with in-room WiFi.
At B5 Boutique Hotel Lugano, you'll be just a 5-minute drive from Lake Lugano and Parco Ciani. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, LAC Lugano Arte e Cultura and Funicolare Monte Brè - Cassarate Station are just a 5-minute drive away. The property is just a short walk to public transportation: Lugano Funicular Station is 4 minutes away.
At a glance
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Hotel size
20 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:00 AM - 6:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (14 years old and younger) not allowed
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Buffet breakfast is offered for an extra charge of approximately CHF 25 per person
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Also known as
Albergo Stella Hotel Lugano
Albergo Stella Hotel
Albergo Stella Lugano
Albergo Stella
Albergo Stella
Hotel Stella Lugano
B5 Boutique Hotel Lugano Hotel
B5 Boutique Hotel Lugano Lugano
Hotel Stella Lugano Cosy Charming
B5 Boutique Hotel Lugano Hotel Lugano
Frequently asked questions
Does B5 Boutique Hotel Lugano offer free cancellation for a full refund?
Yes, B5 Boutique Hotel Lugano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at B5 Boutique Hotel Lugano?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at B5 Boutique Hotel Lugano?
Sorry, there's no onsite parking at B5 Boutique Hotel Lugano.
What are the check-in and check-out times at B5 Boutique Hotel Lugano?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at B5 Boutique Hotel Lugano?
No, this hotel doesn't have a casino, but Casino Lugano (14-min walk) and Casinò di Campione (14-min drive) are both nearby.
What is there to do at B5 Boutique Hotel Lugano and nearby?
B5 Boutique Hotel Lugano has a picnic area and a garden.
What's the area around B5 Boutique Hotel Lugano like?
B5 Boutique Hotel Lugano is in Besso, a short 4-minute walk from Lugano Funicular Station and 10 minutes' walk from Piazza della Riforma.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.2
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 9, 2025
The hotel is in an excellent location, is nicely 'different and quirky' and is comfortable and clean.
Raphael
Raphael, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Hotel room was very modern and very nice
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Great hotel itself. Easily accessible to train station also bus transportation.
Donald
Donald, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Reasons to stay here:
Close to train station & funicular that lowers you to old town & lake.
Clean property & rooms
Friendly, attentive staff
Unique aesthetic & decor
Adequate breakfast selection
Quiet hotel
Gregory
Gregory, 4-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Clean and comfortable room
Water service was helpful.
Staff were showing high quality hospitality
KATSUMI
KATSUMI, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Great for a quick trip
Very nice place and very easy to access!! Easy to access the train which was very nice
Arica
Arica, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2024
The place is conveniently located near the train station as well as the funicular to go to the lake promenade. They are between 5 to 10 minutes walk from the hotel respectively. Daniel was very prompt in responding with whatever we need figured out in the room besides being nice and helpful. Thank you, Daniel; you made our stay wonderful!
Fernando
Fernando, 2-night trip
Verified
10/10 Exceptional
Aug 7, 2024
It is an amazing place
Viktoriia
Viktoriia, 2-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Excellent. Will definitely return.
Sabine
Sabine, 1-night trip
Verified
8/10 Very good
May 24, 2025
The shower was a bit confusing, but once I got it working, it was amazing!! Haha best shower I’ve had.
Kenzi
Kenzi, 1-night trip
Verified
10/10 Exceptional
Jun 15, 2024
The hotel is conpletely renovated, very modern interieur. The short walk from the trainstation (5 min) was very conveniant for us arriving with the train with lugguage. The city centre was easy to reach taking the funicular from the train station. The hosts were very pleasant and helpful. The free water (also sparling) was absolutely great. Great customer service, we would always go there again when going to Lugano!
Carola
Carola, 1-night trip
Verified
6/10 Good
Jul 7, 2025
The hotel was fine and very modern . There was no one at the front desk to answer questions
I have a major complaint. During our stay, there was a breakfast buffet arranged in the lobby. There was no price on it. And there was no one at the desk for us to confirm whether breakfast was included or not. I assumed that this was for the guest and and I took the breakfast. My husband who was staying with me also got coffee for one or two days. Again, no one told us that breakfast was not included in our service and they did not tell us the actual price of the breakfast. Afterwards, I have been charged $199 for taking breakfast at the hotel for four days. This is unacceptable if I had known that the breakfast was expensive I would not have had anything. They were cheaper pay places to get coffee and a croissant outside the hotel.
jasmine
jasmine, 4-night trip
Verified
10/10 Exceptional
May 5, 2026
Grei beliggenhet i nærheten av togstasjon og sentrum.
Willy
Willy, 4-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Spezielles Ambiente, sehr zuvorkommendes Personal, sehr vielseitiges Frühstück;
rundum Wohlfühlpaket.
Helmut
Helmut, 4-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Sauberes Zimmer, sehr gutes Frühstück und direkt beim Bahnhof. Die Ticino Card wird nach online checkin per whatsapp zugestellt was enorm hilfreich war. Checkin ohne Personal
Arwed
Arwed, 1-night trip
Verified
10/10 Exceptional
Jun 26, 2025
Sehr zentral, sehr nette Eigentümer und Personal, stylische Zimmer, gute Betten, alles tipp topp !
Ariane
Ariane, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2025
Praktische Lage, stilvolle Zimmer und super Service. Wir hatten ein Problem mit der Heizung im Zimmer, was sofort gelöst wurde. Das Hotel ist währschaft und kreativ saniert. Kommen wieder.
Kilian
Kilian, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2021
It was great.
Myrna
Myrna, 1-night trip
Verified
8/10 Very good
Aug 21, 2021
Gut gelegen in der Nähe des Bahnhofs, für ein 2-Sterne Hotel sehr guter Service. Frühstück draussrn im Garten.
Herbert
Herbert, 2-night trip
Verified
4/10 Fair
Aug 17, 2021
OK, aber trotzdem enttäuscht
Aufgrund der Lage zum Bahnhof und dem Preisangebot habe ich dieses Hotel gebucht. Bei der Ankunft war alles sehr freundlich und der Empfang war sehr angenehm. Das Zimmer ist kleiner als erwartet und auch schon älter. Jedoch mehrheitlich sauber und das grosse Bett aufwertend. Das Bad ebenfalls älter, aber bis auf geringen Wasserdruck auch ohne weitere Beanstandungen.
Was mich aber dann sehr störte, waren die Belagserneuerungen, welche bis um 03.30 Uhr dauerten und von meinem Zimmer aus in 50m Distanz stattfanden. Zuerst den alten Belag rausgefräst (ab 21.00 Uhr) und dann mit Maschinen ab Mitternacht eingebaut. Die Hotelleitung kann hier nichts dafür, aber einen Hinweis oder eine Preisreduktion wären sicher wünschenswert gewesen.
Das Frühstück war corona konform bereits auf einem Tablett pro Zimmer bereit und reichte aus.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 13, 2021
Bien situé. Belle chambre avec balcon.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 4, 2021
Sehr netter Empfang, schönes, sauberes Zimmer. Gutes Frühstück.
Marcel
Marcel, 1-night trip
Verified
8/10 Very good
May 27, 2021
Les personnes étaient très accueillantes et aidantes : arrivée avant le Check-in et nous avons eu directement accès à la chambre; et avant le départ, ils nous ont laissé une clef de la porte d’entrée pour aller rechercher nos bagages.
Une terrasse superbe, à 2 pas de la gare : top !
Verified traveler
1-night trip
Verified
6/10 Good
May 23, 2021
Sehr hilfsbereites nettes freundliches Personal. Haben uns wertvolle Ausflugtipps gegeben, merci
Leider war das Zimmer im UG/ EG nicht optimal, = nur ein Fenster mit Aussicht auf Kellerwand. Kein Kühlschrank im Zimmer.
Dieses Zimmer Nr4 kann ich nicht weiterempfehlen
Verified traveler
4-night trip
Verified
6/10 Good
May 11, 2021
Enttäuschendes Zimmer in kleinem Hotel
Gleich hinter dem Bahnhof Lugano befindet sich das kleine Hotel Stella. Wir hatten das Pech ein Zimmer im Erdgeschoss zugewiesen zu bekommen, Fenster auf die Strasse, unattraktive Einrichtung. Die Lüftungen der Plastikmodulbäder vermutlich aus den 80er Jahren waren so laut, dass die Benutzung des Badzimmers durch unserer Zimmernachbarn uns am Abend und noch bis morgens um 2 Uhr so laut vorkamen wie Staubsauger. Service ansonsten nett, Frühstück ok, Kaffee gut, schönes Gärtchen.