In the heart of the city, Ayass Hotel is a tranquil oasis. Enjoy a rejuvenating spa treatment at Lavender Spa or stay active with fitness classes and an indoor pool. Connect to free WiFi in public areas, grab a bite at Adonis restaurant, or unwind with dry cleaning/laundry services.
Ayass Hotel is a great choice for a stay in Amman. Guests can take a dip in the indoor pool or grab a bite to eat at Adonis, which serves breakfast, lunch, and dinner. A health club and a fitness center are other highlights. Fellow travelers say good things about the room service.
At a glance
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Hotel size
98 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
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Offsite
Shopping center shuttle*
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
What to do
Fitness classes
Working away
24-hour business center
5 meeting rooms
Computer station
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Television in common areas
Health club
An indoor pool
Banquet hall
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
DVD player
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Adonis - This restaurant serves breakfast, lunch, and dinner.
Starbucks - Onsite café. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: JOD 50 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately JOD 8 for adults and JOD 4 for children
Shopping center shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for JOD 10.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to midnight
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Amman Quality Suites
Quality Suites Amman
Quality Suites Hotel Amman
Ayass Hotel Amman
Ayass Hotel
Ayass Amman
Ayass
Ayass Hotel Hotel
Ayass Hotel Amman
Ayass Hotel Hotel Amman
Frequently asked questions
Does Ayass Hotel offer free cancellation for a full refund?
Yes, Ayass Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ayass Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to midnight.
Are pets allowed at Ayass Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ayass Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ayass Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Ayass Hotel and nearby?
Onsite recreation at Ayass Hotel includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club.
Are there restaurants at or near Ayass Hotel?
Yes, there's an onsite restaurant, Adonis.
What's the area around Ayass Hotel like?
Ayass Hotel is in Tla' Al-Ali, a short 13-minute walk from Amman Mall.
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Reviews
Ayass Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
8.4
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 21, 2025
Staff were very hospitable and helpful
Mazen
Mazen, 1-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Great location, friendly staff and clean facilities.
The location is very convenient and near by many restaurants.
Samer
Samer, 12-night trip
Verified
10/10 Exceptional
May 14, 2025
After you stay at the hotel you have to try ward restaurant nearby, good food.
Ammar
Ammar, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
It was nice and clean
Moustafa
Moustafa, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2024
Nice place and friendly staff
Ihab
Ihab, 1-night trip
Verified
8/10 Very good
Jan 25, 2025
The hotel is good location, good internet connection
Breakfast very good
Hazem
Hazem, 13-night trip
Verified
10/10 Exceptional
Dec 3, 2024
The staff was very friendly and amazing. Everyone from the entrance of the hotel to the concierge desk, to the staff in all of the stores were extremely nice and helpful. Great hotel near a convenient location.
Iriat
Iriat, 3-night trip
Verified
8/10 Very good
Oct 20, 2025
- The hotel is in good location
- Good breakfast
- Good WIFI
- They refused to have my own tool box (I am an engineer with light tool box) and insist that I leave it at the reception which is very strange
- It is very noisy when there is a party (which is almost everyday) I could not sleep as the sound was inside my room
Hazem
Hazem, 3-night trip
Verified
10/10 Exceptional
Mar 11, 2024
At check in Ahmad was on our arrival very friendly and helpful
On checking out Mahmoud Adas was on duty and he was very friendly and nice too
Firas
Firas, 6-night trip
Verified
6/10 Good
Oct 16, 2025
This review will address wifi speeds, customer service, and overall satisfaction from my two week stay. The first week was in room 417 (single king bed room) and the second week was in room 104 (single king bed executive suite). The Positives of the hotel is the staff is friendly and helpful for the most part. The rooms are clean yet the furniture could use some updating. My first week in room 417 was overall wonderful. The wifi was super fast, I barley interacted with staff outside the check in process and the room cleaner but both those people were great. I will say the out of my two week stay, I only utilized the free breakfast buffet once. The options were decent, but I had a weird interaction with a male cook at the omelette station where I gave him my omelette order and the ingredients I wanted, I went and sat at my table for about 5 minutes, came back and he looked at me as if we were speaking for the first time and he was like "ah yes, ok I will start making your omelette now (even though there was nobody else having an omelette made). Bizzare. My major complaint is my experience in room 417 during my second week. The wifi connection was absolutely horrible. I had 3 devices, an android phone, an iPhone, and a tablet and the wifi would frequently stop working or become super slow on all of them. I informed the front desk the first night in the room and they told me the engineer would look into it. The second day same problem, the third day same problem. Now I have 4 d
Tokunbo Benson
Tokunbo Benson, 7-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Best! Recommend it!!!
Adrian
Adrian, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Service, price , location was all perfect friendly stuff
ali
ali, 7-night trip
Verified
10/10 Exceptional
Jan 17, 2025
The best place to stay in
Ayham
Ayham, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Customer service is amazing the person who helped me through the checkout was the person name is laith
Sanaa
Sanaa, 11-night trip
Verified
10/10 Exceptional
May 26, 2023
Another good stay.
Another good stay at Ayass.
John
John, 6-night trip
Verified
4/10 Fair
Aug 10, 2025
can be better
alaa
alaa, 8-night trip
Verified
10/10 Exceptional
Dec 26, 2022
Clean, friendly staff, many restaurants around, it is hard to walk around (like all Amman)
Parking available.
Zaid
Zaid, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
A
Oday
Oday, 2-night trip
Verified
6/10 Good
Aug 11, 2025
The rooms very small plus the bathroom too I try to upgrade the room and bay the difrant and told me the hotel is full
Ahmad
Ahmad, 8-night trip
Verified
10/10 Exceptional
Jul 8, 2023
Very good
Jelal
Jelal, 1-night trip
Verified
6/10 Good
Mar 1, 2025
Negative Experience with Security Staff
The place in general is good, but I did not feel comfortable. The security people treat people like criminals. They always ask about personal things and ask to see the contents of your bags, even when you leave. This situation was very disturbing to me. Before I stayed, I noticed many comments talked about the same problem, and I didn't believe them. But after staying, I understood their feelings. Next time, I will not stay in this hotel.
Verified traveler
2-night trip
Verified
2/10 Poor
Aug 3, 2023
Smelly room
I was given a very smelly room. I complained about it but nothing was done. At the end they just said sorry.
The kettle was dirty and had some food. I made cup of tea with the dirt in it. Only found out the next day.
Abdulla
Abdulla, 2-night trip
Verified
6/10 Good
Oct 6, 2025
freundlich Mitarbeiter und Personal
Abdurrahman
Abdurrahman, 11-night trip
Verified
8/10 Very good
May 22, 2022
amman
enjoy it very much
Verified traveler
11-night trip
Verified
8/10 Very good
Mar 25, 2022
Jordan Hospitality
The Hotel is well located.. It is well managed too. Clean place, friendly staff and it was nice to see it was quite busy too.