The front desk staff was polite and friendly, but that's about all that was ok. No ice machine. Hotel room was very hot and stale inside when we arrived, with a strong musty wet carpet smell in the air. Air conditioner could not keep up with the heat of the day, it took literal hours to cool down to 70F. We couldn't even stay in the room for the first hour, and the temp in the room was uncomfortable until 7pm. Would have left immediately if we weren't so tired from hiking all day. As it was, we just touched nothing, slept on top of the blankets, and got out early to go home and shower. Partly because the in-room alarm clock was set for 4am, who knows when it was last reset by housekeeping... Nice touch. Would not recommend or return, at $200 a night, this is a gross scam.