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Sugbutel Family Hotel

3.0 star property
Hotel with restaurant, near SM City Cebu

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sugbutel Family Hotel

Deluxe Twin Room | Free WiFi
View from property
Hallway
Lobby
Property amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store
  • Laundry service
  • Meeting room
Feel at home
  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Grocery/convenience store
  • Free toiletries
The price is $44
$49 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Free WiFi

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Free WiFi

Deluxe Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby
Summit Galleria Cebu
Pool
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (463)
The price is $48
$56 total
includes taxes & fees
Dec 17 - Dec 18
Summit Galleria Cebu
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About the neighborhood

Map
S. Osmena Boulevard, North Reclamation, Cebu, Cebu, 6000

What's nearby

  • SM City Cebu - 6 min walk - 0.5 km
  • Magellan's Cross - 3 min drive - 2.6 km
  • Colon Street - 3 min drive - 2.1 km
  • Ayala Center - 5 min drive - 3.5 km
  • Waterfront Cebu City Casino - 5 min drive - 3.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 26 min drive

Restaurants

  • ‪The French Baker - ‬8 min walk
  • ‪Choobi Choobi - ‬8 min walk
  • ‪Pizza Hut - ‬7 min walk
  • ‪Boy Zugba - ‬7 min walk
  • ‪Jonie's Sizzlers & Roast - ‬8 min walk

About this property

Sugbutel Family Hotel

At Sugbutel Family Hotel, you'll be just a 5-minute drive from SM City Cebu and Magellan's Cross. Also, Colon Street and Ayala Center are just a 5-minute drive away.

Languages

English, Filipino

At a glance

Hotel size

  • 47 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 23-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs approximately PHP 150 to 300 per person

Policies

This property accepts credit cards.

Also known as

Sugbutel Family Hotel Cebu
Sugbutel Family Hotel
Sugbutel Family Cebu
Sugbutel Family
Sugbutel Bed And Bath
Sugbutel Bed & Bath Hotel Cebu City
Sugbutel Family Hotel Cebu Island/Cebu City
Sugbutel Family Hotel Cebu
Sugbutel Family Hotel Hotel
Sugbutel Family Hotel Hotel Cebu

Frequently asked questions

Does Sugbutel Family Hotel offer free cancellation for a full refund?
Yes, Sugbutel Family Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sugbutel Family Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sugbutel Family Hotel?
Sorry, there's no onsite parking at Sugbutel Family Hotel.
What are the check-in and check-out times at Sugbutel Family Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Sugbutel Family Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.
Are there restaurants at or near Sugbutel Family Hotel?
Yes, there's an onsite restaurant.
What's the area around Sugbutel Family Hotel like?
Sugbutel Family Hotel is a short 6-minute walk from SM City Cebu and 7 minutes' walk from Robinsons Galleria Cebu.

Sugbutel Family Hotel Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Leendert, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Leendert, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Luisa, 1-night trip
Verified Expedia guest review

6/10 Good

Roger, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Brenda, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

clean and simple
Clean and simple
Sarah, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Convenient overnight stay
Friendly staff, free parking, and convenient to shopping malls. No hot water in the shower area. Good for overnight stay. Would stay again in the future .
Zenith, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Good
It was good for the price
marvin, 1-night family trip
Verified Hoteles.com guest review

4/10 Fair

Foodv
The food is limited even though it was a buffet
DARREL, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

I had a good stay
Check in day was good. Staffs are accomodating. Room was clean and somehow fresh. Staffs at dining area were not at all friendly , kid friendly to be exact. Seems like they are lazy serving breakfast. Overall experience is good and i would still love to stay at sugbutel on my next trip to cebu.
2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

I imagine that detention centres would, or should, be run like Sugbutel so called Family Hotel. Extremely orderly with lukewarm service personnel. Still, it was a relief for me to be able to sleep in a noise free, clean place. The only thing this place lacked was atmosphere. There is no apparent communal area, so there’s no social aspect to the place unless you’re there with family or friends. Annoyingly too, the WiFi access switches off for any and every reason. You moved. You paused. So you have to keep logging in. It’s close to a big mall, SM mall is a 5 minute walk away. And the hotel is a short taxi ride from many places of interest.
1-night trip
Verified Expedia guest review

8/10 Very Good

Over all I liked the hotel. The price was good. a little bit far to walk to shopping and resturants.
2-night romance trip
Verified Expedia guest review

6/10 Good

Sugbutel is near the port area of Cebu. So expect a noisy & dusty environment. As of this moment, some parts of the hotel are being renovated & not in excellent condition. The front desk people needs to improve when it comes to costumer service. Management should not hold any of your personal identification upon check in & the use of the keycard should not have a 500php deposit, it should be given for free since your booked in the said hotel. Some of the staffs are nice & respectful. Good costumer service is a must. Thank you.
1-night trip
Verified Expedia guest review

8/10 Very Good

suggestion
they need to put door on each room of the dorm
Elias, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Average
Location near SM mall and walkable, but it can be very noisy at night with the buzz of ships on the dock area, quite a busy street, people on the street. Staff are nice and accommodating, there’s housekeeping everyday and new drinking bottled water. They serve set breakfast, any additional slice of ham or sausage is not allowed. My stay is just fine, the hotel is not fancy nor either a cheap hotel.. its average
Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

6/10 Good

Disappointed condition of room,, no window and didn’t get any information about the room(no windows)
Chris, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Good location at a friendly price. Ideal for family indeed.
1-night trip
Verified Expedia guest review

2/10 Poor

Not worth
Very noisy hallway Free breakfast is very limited. You cant ask for more Bed is itchy No refrigerator
dee, 1-night trip
Verified Expedia guest review

8/10 Very Good

nice
Verified Orbitz guest review

6/10 Good

Toiletries Disappointment
My fiancé is staying overnight and didn't thought of bringing toiletries since it's written with free toiletries. He was shocked that they don't have toothbrush and toothpaste offered even he is willing to pay for it.
Verified Hoteles.com guest review

2/10 Poor

AVOID - overpriced for what it is.
Expect nothing and still be disappointed. Room was not cleaned properly prior to my arrival. They have no sheet on the bed, just a dirty fleece blanket, with no clean sheet to cover yourself with. When asked for a sheet they told me 40php, then 50php, then told me they had none. They put my call through to a Manager but the phone rang and rang and rang. No answer, no followup. Breakfast is mediocre and badly put together. The place is SO noisy, do not expect any sleep, even with ear plugs. The doors slam and echo in the hallway, the doors have alarms on them when held open too long, sp you'll hear those alarms all night as well as disrespectful filippino tourists schlepping up and down the hallway and yelling to each other past well into the morning hours and then again before 5am. Room doesnt match photo well at all. Room smells very musty, no window in room or bathroom. Just go somewhere else.
Verified Expedia guest review

6/10 Good

An average hotel with positive and negative points
Hotel was ok, except for breakfast which was not very good. Very close to new Robinsons mall which is an excellent place to visit. Close to ferry service if travelling back to Leyte.
Verified Hoteles.com guest review

8/10 Very Good

relaxing
it was great
Verified Hoteles.com guest review